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VEVOR Rifle Case, Rifle Hard Case with 3 Layers Fully-protective Foams, 50 inch lockable Hard Gun Case with Wheels, IP67 Waterproof & Crushproof, for Two Rifles or Shotguns, Airsoft Gun

Customer Reviews for VEVOR Rifle Case, Rifle Hard Case with 3 Layers Fully-protective Foams, 50 inch lockable Hard Gun Case with Wheels, IP67 Waterproof & Crushproof, for Two Rifles or Shotguns, Airsoft Gun

130.9 × 31.5 ×8.3 cm
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Customer Reviews

4 Out of 5
Based on 242 reviews
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Andrew Andrew
BAD RETURN POLICY.
130.9 × 31.5 ×8.3 cm
Case doesn’t fit rifle with a hunting scope on it. Your return policy is garbage. Dimensions seemed okay, when I laid the gun onto the open case foam, obvious to ere would’ve very little protection for the item. Contacted customer service e via email. Told not return on this item. Item was 100% resealable. Not happy. Not a reasonable policy.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Siegfried Siegfried
Erreur de commande
130.9 × 31.5 ×8.3 cm
Malheureusemt l'article est trop grand de 8 cm. Erreur de commande
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Alisha Alisha
Buyer beware!Horrible company won't accept damaged items sent!
130.9 × 31.5 ×8.3 cm
For days I have had no help receiving a refund for an item that was sent from the manufacturer clearly extremely damaged! The customer service is nonexistent on either help desks! Every reply is automated and no solution can be reach despite the wrongdoing being vevor's sole responsibility. My package was not damaged in transit yet was haphazardly mended at the manufacturer with the same tape by the initial packer who damaged the product! I have asked over 30 times for a return label and refund to no avail! This place screams scam!
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Cyndi Cyndi
Sad
130.9 × 31.5 ×8.3 cm
Bought for birthday present. Product shipped in stated time. Sat in my city warehouse for 2 weeks with no movement. Finally ended up with a refund due to “lost” package.
1 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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