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VEVOR Rifle Case, Rifle Hard Case with 3 Layers Fully-protective Foams, 42 inch lockable Hard Gun Case with Wheels, IP67 Waterproof & Crushproof, for Two Rifles or Shotguns, Airsoft Gun

Customer Reviews for VEVOR Rifle Case, Rifle Hard Case with 3 Layers Fully-protective Foams, 42 inch lockable Hard Gun Case with Wheels, IP67 Waterproof & Crushproof, for Two Rifles or Shotguns, Airsoft Gun

104.2 × 35.2 × 9.1 cm
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Customer Reviews

4 Out of 5
Based on 249 reviews
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249 Reviews
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Nicholas Nicholas
Rifle case
104.2 × 35.2 × 9.1 cm
When the item arrived it was defective but vevor gave me a full refund, so 1 star on the item but 4.5 for customer care
1 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Andrew Andrew
BAD RETURN POLICY.
130.9 × 31.5 ×8.3 cm
Case doesn’t fit rifle with a hunting scope on it. Your return policy is garbage. Dimensions seemed okay, when I laid the gun onto the open case foam, obvious to ere would’ve very little protection for the item. Contacted customer service e via email. Told not return on this item. Item was 100% resealable. Not happy. Not a reasonable policy.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Siegfried Siegfried
Erreur de commande
130.9 × 31.5 ×8.3 cm
Malheureusemt l'article est trop grand de 8 cm. Erreur de commande
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Julien Julien
Pas du tout étanche valise de mauvaise qualité
104.2 × 35.2 × 9.1 cm
Pas du tout étanche valise de mauvaise qualité 1 Pas du tout étanche valise de mauvaise qualité 1 Pas du tout étanche valise de mauvaise qualité 1
Les extrémités sont tordu la valise ne ferme donc pas correctement elle n' est pas étanche Très déçu de mon achat
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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flo flo
😣
104.2 × 35.2 × 9.1 cm
Présente des défauts et ferme très mal au niveau des clips, la malette s’est ouverte alors que mon fusil était dedans quand je me déplaçais !
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Bob Bob
Mr
104.2 × 35.2 × 9.1 cm
Very disappointed never received this item.😡
1 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Marc-André Caroli Marc-André Caroli
M
130.9 × 31.5 ×8.3 cm
Je n'ai jamais reçu l'article
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Alisha Alisha
Buyer beware!Horrible company won't accept damaged items sent!
130.9 × 31.5 ×8.3 cm
For days I have had no help receiving a refund for an item that was sent from the manufacturer clearly extremely damaged! The customer service is nonexistent on either help desks! Every reply is automated and no solution can be reach despite the wrongdoing being vevor's sole responsibility. My package was not damaged in transit yet was haphazardly mended at the manufacturer with the same tape by the initial packer who damaged the product! I have asked over 30 times for a return label and refund to no avail! This place screams scam!
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Cyndi Cyndi
Sad
130.9 × 31.5 ×8.3 cm
Bought for birthday present. Product shipped in stated time. Sat in my city warehouse for 2 weeks with no movement. Finally ended up with a refund due to “lost” package.
1 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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