Customer Reviews for VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

The 130ft 1/2 is ok to water plants but it has no where near the pressure or volume of my standard 1/2 garden hose from menards. I wish I would have got the 5/8 130 ft. It wasn't available at the time. VEVOR Customer Service offered to refund me 65 bucks or return both 130ft 1/2 hose reals. Problem is I already used one and don't have the box. I just wanted to return the one in a box and get the 5/8 130ft real. But that's not a option lol!!!

Two of the three retractable reels purchased work inconsistently at best. Lots of coaxing to make it retract the hose. One will not do it with the hose filled with water, the other barely retracts fully when empty. Customer service slow, and pretty much unavailable.

I purchased a 100ft model for my backyard for my wife to use to water her flowers. It was the new styl with the black hose. She loved it so I purchased this 65ft for the front yard. This one is the old style with a gray hose. She hates it. My wife is a smaller, older woman and she has problems pulling this one out and getting it to lock. It’s 3 times harder to pull out. I reached out to Vevor tech support and explained the situation and told them I wanted to return this for the new style and I would pay the difference in price. I was told that they sent me the one I ordered and they would not work with me. After 10 emails back and forth and getting the run around. I’m done with Vevor If you order a hose reel from Vevor make sure it is the new style with the black hose. This one works great the gray hose one sucks. Hope this helps someone.

The hose is very hard to pull out and retract in

Works ok, leaks at the handle

It doesn’t retract very good, the last 10 feet has to be pushed in. Not impressed.

My vevor retractable hose has issues. The hose does not stop when pulling it out to a certain length. It retracts without stopping. I have to maintain a constant pull on it to keep it from retracting.

L’enrouleur s’enroule très mal. Il coince très souvent. Par contre le boyau est de bonne qualité

Everything internally is plastic. The belt inside looks like a zip tie. I've only had it about a month and i've used it a handful of times. It has jammed a couple times. For 75$ if it lasts 2-3 seasons, I would say it was worth it. I doubt it's going to last that long.

I am updating my review. Of the 4 I own, 2 have failed. They do not get used that much but the spring or retrack mechanism seemed to 'let go', when the hose was about 50% extended I heard a bump, bump, bump sound like a spring released. Now it only retracts about half way.