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VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

Customer Reviews for VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

35m

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3545 Reviews
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ke*** ke***
No help from customer service
Broken no good
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
jessicamckone88 jessicamckone88
Not the best
I would way rather the Costco one I got for less money this one the lid fall off and and it gets stuck putting back in
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
qallenplumbinginc qallenplumbinginc
Never Received & Apparently That's My Problem
Never received item, messaged a number of times about this with no avail, said they can't do anything about it.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Justin C Justin C
bad customer services
poor custumer services wrong item requested for exchange but never reply would be 0 star
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Keith Abraham Keith Abraham
Horrible Customer Service
Customer service has been horrible. I reached out because I ordered 2 hoses. One came in, the other said for me to contact vevor. I contacted vevor they said I needed to contact the shipper. I asked them if they could because I didn’t know what to ask the shipping company and I shouldn’t have to. They said they would reach out. They didn’t and not my hose was shipped back to vevor. They refunded me partially I’m still waiting for 17 dollars because they didn’t refund my sales tax or the 3 year warranty that I purchased. All in all this has been a pain from start to finish. I’ve waited days and days to hear back from there 24/7 live chat. I’m not satisfied with the product you’re selling and for the price I could have gone to Lowe’s or Home Depot and bought a brand that wasn’t going to waste my time as a customer. Lesson learned do a little digging online and you’ll see these reviews pop up. Don’t believe all the 5 star hype. The product might be fine but the customer service support is very lacking and not worth all this hassle.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
jeff baldwin jeff baldwin
Lack of pressure with smaller diameter long hose.
The reel worked just fine but the 100' 1/2 " hose did not provide enough pressure to wash car. Pressure has not been an issue at our house ever. Bought a 65' 5/8" version that works much better but still not as much pressure as a 50' 3/4" garden hose. I guess a 3/4" hose is just too big and heavy for one of these fairly compact reels.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
c_bond69@yahoo.com c_bond69@yahoo.com
Never purchase from this company
Never buy anything from this company.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Regan Regan
Scam?
Shows delivered to receptionist. Sorry but there is no receptionist at my home... Didn't receive. This is the second hose I've purchased with issues. No issues outside of this item. Seems like a scam
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Jose Jose
Duró poco
25 m
Tras un mes de uso en la que le he utilizado 4 veces contadas, ya no se enrolla en su totalidad , se quedan unos 3 o 4 metros fuera, da igual que quede agua dentro,que que esté vacía , se queda sin enrollar.
1 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
Chris R Chris R
Doesn’t retract
Wouldn’t retract; had to get a refund. Wouldn’t buy again.
0 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

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