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VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

Customer Reviews for VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

35m

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lionel raffoux lionel raffoux
Il ne s’enroule plus
25 m
Acheter le 30 juillet 2026, ne fonctionne déjà plus, il ne s’enroule plus
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he*** he***
Warum kümmert sich keiner in der Firma Reklamation
25 m
Dieser Artikel entspricht nicht meinen Erwartungen . Im März 2026 wollte ich die Schlauchtrommel nutzen und mir fiel auf dass die Trommel nicht mehr vollständig den Schlauch einzieht. Ich wollte reklamieren aber der Chat mit einem Computer verlief katastrophal. Bis heute hat sich von der Firma VEVOR keiner um mein Anliegen gekümmert!!! Ich gebe daher der Firma und dem Artikel eine glatte " ungenügend " in Service und Materialzustand .Die Trommel zieht den Schlauch mittlerweile nicht mehr ein. Für eine Reaktion der Firma VEVOR wäre ich dankbar.
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Customer Service Reply: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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Jeff E Jeff E
Water hose reels fall far short in quality and durability
Bought 2,both had to be replaced by VEVOR. So far, 1 of the replacements broke and the other has only been used twice and I have very little faith in it to stay working. Very disappointed that VEVOR would sell these after using a lot of their other fine products.
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Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jesse Jesse
Broke in 3 months
Broken within 3 months. Now it doesnt retract. Dont recommend for anyone.
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Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
peter peter
Buy a Gardana
Vevor is a hit or mis company. You either get a good product for the money or you get garbage. Buy based on rolling a dice. Becuase if it comes to a problem right out the box, they will not take it back or help you. After I recieved there reply the next step was to just take the brand new product and put it in the garbage. Buy a Gardena. I wish I just spent the extra $ because I had to anyways. There response was After investigation and confirmation by our technicians, we offer the following suggestions: Please provide pictures of the top and interior. If the internal arrangement is not neat, you can pull out all the hoses, hold the clamping ball firmly, and rearrange them two or three times. They wanted me to take it apart after I sent them videos of it leaking. Why take it apart, you can see the leak. And what technicians. Do you have a garden hose technician. You will just get generic response. Like the one they are going to send after I post this. And it will go like this. Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
smirazo@hotmail.com smirazo@hotmail.com
Too hard came out
This hose is unuseful for me. It is too hard to get out. I can not use it.
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Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
plumlois plumlois
Working correctly
Wish to return it. Does not meet expectations.
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Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
mi.alberteau mi.alberteau
ne fonctionne pas correctement
25 m
absolument nul, le tuyau ne s'enroule pas correctement sur l'enrouleur. je déconseille fortement ce matériel.
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Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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garcosalamanca garcosalamanca
25 m
The user did not leave any written comments.
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Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Ji*** Ji***
Save your Money
Hose Reel retracting mechanism broke after 4 months.
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re sorry to hear that an item was missing from your order. We understand how disappointing this can be.We’ll create a ticket and our customer support team will get in touch with you soon to investigate the issue and arrange the appropriate resolution via email. Please check your inbox promptly for our messages.

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