Customer Reviews for VEVOR Retractable Garden Hose Reel, 1/2" x 131.23 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

Works ok, leaks at the handle

It doesn’t retract very good, the last 10 feet has to be pushed in. Not impressed.

My vevor retractable hose has issues. The hose does not stop when pulling it out to a certain length. It retracts without stopping. I have to maintain a constant pull on it to keep it from retracting.

L’enrouleur s’enroule très mal. Il coince très souvent. Par contre le boyau est de bonne qualité

Everything internally is plastic. The belt inside looks like a zip tie. I've only had it about a month and i've used it a handful of times. It has jammed a couple times. For 75$ if it lasts 2-3 seasons, I would say it was worth it. I doubt it's going to last that long.

I am updating my review. Of the 4 I own, 2 have failed. They do not get used that much but the spring or retrack mechanism seemed to 'let go', when the hose was about 50% extended I heard a bump, bump, bump sound like a spring released. Now it only retracts about half way.

Spring unwound on the first use. Unable to reel the hose back in, even by hand. Very unsatisfied why a product that should be better than that. Support gives very nice advice such as: try unrolling completely and try again. As if we where totally clueless. SPRING IS BROKEN.

I bought a power washer i have gotten any responses for a month so im out 300 with no answer call my or email me saying at least why your not returning my money

It will not retract only been using it for 3 weeks and it will not retract something is broken inside

The included nozzle is very cheaply made and leaks. Upon attempting to remove it to use another nozzle, I found that the hose end spins in place, rather than un-threading from the nozzle. I'm now left with a leaky nozzle stuck on the hose, and customer support has not responded after nearly 1 week and multiple follow-ups. Would not recommend this product.