Reviews for VEVOR Retractable Garden Hose Reel, 1/2" x 131.23 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

Couderc

Bien mais le tuyau se détache et sent

Length of Hose: 25 m Verified Purchase

Je mets pas souvent de commentaire mais la la qualité y est pas. Le tuyau se détache entre le robinet et le pistolet et une très mauvaise audeur puissante de produit de plastique survient lors de l'arrosage.

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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.

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Chris

Hose reel

Verified Purchase

Leaks at the nozzle

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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

William welch

Mr

Verified Purchase

Broke the casing came apart and VEVOR wants to offer $20 credit should replace it for free with the updated version

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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

Steve courchesne

Reel review

Verified Purchase

Sometimes i have trouble winding the hose complitely in the case and it stays out. I have to unreel it completely and reel it back to get it all in .

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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

Chad L

Leaks at nose handle

Verified Purchase

Only used it about 10 times and already leaks at part where hose connects to hose sprayer. Disappointing

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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

Sebastien

Hose kinks too much

Verified Purchase

Great product but unfortunately the hose kinks way too often. And it seems to affect the hose material over time. I purchased it this spring and use it a few times a week, I will see in a year or so how well it will fare.

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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

Gordon Clark

Grower

Verified Purchase

This is the 4th I have ordered and appears to be an older model. It will not retract unless fully extended. The hose is less quality

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Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.

Jim

Owner

Verified Purchase

My reel hose is 5/8 hose it really needs you to go slow and give it a little help going in. The more you use it the better it seems to get I guess time will tell. Overall it’s workable

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Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!

Cynthia

Garden hose

Verified Purchase

I wasn’t happy with this product, first time using it it jumped the reel. With difficulty and time my husband got it fixed. We followed instructions.

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Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!

Tony howard

Construction

Verified Purchase

Like product but don't like when you look at another item sent emails on that product a hundred times and can't get to stop ready to quit buying items and change email

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Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

Customer Reviews for VEVOR Retractable Garden Hose Reel, 1/2" x 131.23 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

Customer Reviews

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