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VEVOR Retractable Garden Hose Reel, 1/2" x 131.23 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

Customer Reviews for VEVOR Retractable Garden Hose Reel, 1/2" x 131.23 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

40 m
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Customer Reviews

4 Out of 5
Based on 3583 reviews
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Jamie Haley Jamie Haley
Jamie
Jamie 3 Jamie 3
The reel would not work correctly , it would not pull the hose all the way back in, the side cover fell off and would not stay on, at that time I noticed it was broken
12 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Mark Mark
Hose real
Hose real 3
Coupling was crushed during shipping, also saw another buyer with the same issue. Poor packaging.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Juju 33650 Juju 33650
A voir dans le temps
40 m
En remplacement d'un enrouleur un peu trop court celui ci est effectivement plus long de 10m mais la qualité me semble fragile à première vue. A voir dans le temps quand j'aurai besoin d'aller au plus loin. Sur les photos les raccords semblait être en laiton, en fait c'est du plastique également premier prix.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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BOURDOUXHE BENOIT BOURDOUXHE BENOIT
Monsieur
40 m
Le materiel a l'air très bien mais pas encore utilisé, La livraison parfaite Par contre au niveau facturation j ai demandé à plusieurs reprises d indiquer mon num de tva sur la facture et ce n est tjs pas le cas ... J envois des mails , mais pas de réponses..
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Alexandre lopes Alexandre lopes
Grande
40 m
Grande
0 people found this helpful
Customer Service Reply: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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Farhad Farhad
Nozzle broke
Nozzle broke 3
The nozzle broke for no reason after 2 months of use with no reason!!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bill Bill
Owner
Owner 3 Owner 3
The front face plate comes off and center tabs break. This is a big flaw in the construction as when the hose retracts the big orange ball makes contact with this and after a couple of retractions this is what happens. Now I never just let is retract on its own like all the videos show
9 people found this helpful
Customer Service Reply: Hello, there, Thank you for your patience and understanding as we work through your recent concern. We want to assure you that we are actively addressing your issue and are committed to finding a satisfactory solution. During this process, we kindly ask you to keep an eye on your ticket or email for updates. Our dedicated team is working diligently to resolve this matter as quickly as possible, and we will keep you informed of any progress.
PAUL MERCHANT PAUL MERCHANT
Retractable hose
Stop retracting after a couple of months
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
OSCAR ARMANDO OSCAR ARMANDO
works OK
nothing to brag about. the only thing metal is the bracket portion that attaches to the wall or Post. everything else is plastic. not much pressure when compared side by side to the old hose. OK but not worth the money
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Todd Todd
Opt for the larger diameter
I mostly love the features of the reel and have gotten many compliments from the neighbors. The 100 ft. 1/2 inch diameter hose is too constricting and reduces the pressure substantially. I regret not getting a larger diameter. It works... just at half the pressure which is evident when washing the car or running a sprinkler. This would be fine for water plants. I expect that I would have given 5 stars for the larger diameter version.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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