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VEVOR Retractable Garden Hose Reel, 1/2" x 131.23 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

Customer Reviews for VEVOR Retractable Garden Hose Reel, 1/2" x 131.23 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

40 m

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speare.matthew speare.matthew
Poor Quality
Not a good product, hose leaks and I just used it for the first time and it wont rewind back up. unfortunate but will be throwing in the garbage after literally using it one time.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
ma*** ma***
Size of hose
The hose is too small and the plastic piece on the front comes off everytime you pull the hose out in any other direction other than perfectly straight and level.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
stamusz.peter stamusz.peter
Rossz kivitelezés.
25 m
A fali tartó egyszerűen elgörbül, nem bírja a készülék súlyát. A cső túl hosszú, egy rossz vissza engedés és a fogaskerekek rosszul állnak be, emiatt egymásra tekeri a csövet és 4-5 méternyi locsoló cső nem fér be a dobba. Tiszta műanyag. Egyáltalán nem tartós.
0 people found this helpful
Customer Service Reply: Létrehoztunk egy jegyet, amelyben érdeklődhet a probléma elhárításáról. Ügyfélszolgálatunk e-mailben felveszi Önnel a kapcsolatot, és folyamatosan tájékoztatja Önt a probléma megoldásáról. Kérjük, mielőbb ellenőrizze a beérkező üzeneteinket a postaládájában.
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Patrick Richard Patrick Richard
Mr
Product isn’t made well and used it a approx. 5 times and would not roll up or roll out , i will say it was a waste of money !!!! Junk at best , tired of these products cheaply made and doesn’t last anytime !!!!!! Best place for this product is in the trash can 😡😡😡😡
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved. Please check your inbox promptly for our messages.
Geo Geo
Not working as expected
It does NOT retract like the other bigger one
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Lito Lito
Garden hose
It is missing parts when they deliver the item , box is open .I'm so upset 😡 the bolt and plug is nothing in there...p
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jatinder Jatinder
Ms.
Not retracting , useless product
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Cursillat Cursillat
Mauvaise qualité
40 m
Très mauvaise qualité au bout de deux jours, le tuyau est percé à plusieurs endroits malgré il y a 15 jours un mail pour essayer de les contacter aucune réponse
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Dkhaili Dkhaili
Enrouleur vevor
40 m
Le retour est pas très efficace car il se bloque ,le mécanisme en plastique ne transfère pas sur les côtés
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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J. Kauffeldt J. Kauffeldt
Automatik-Schlauchtrommel 40m
40 m
Hatte Probleme mit der Automatik (hat keine automatische Aufzug- Bremse). Man sollte den Schlauch niemals unkontrolliert aufwickeln lassen. Habe den Schaden aber durch VEVOR auf Kulanz geregelt bekommen,nochmals danke.
0 people found this helpful
Customer Service Reply: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren, und wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist uns sehr wichtig, um dies zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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