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VEVOR Retractable Garden Hose Reel, 1/2" x 131.23 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

Customer Reviews for VEVOR Retractable Garden Hose Reel, 1/2" x 131.23 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

40 m
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Customer Reviews

4 Out of 5
Based on 3583 reviews
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3583 Reviews
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edanielgd2179 edanielgd2179
Terrible
Terrible item does nott roll back the hose after 2 weeks
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback! We strive to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts.To ensure your feedback is properly addressed, we will create a support ticket for your case. Our customer support team will contact you via the email associated with your order within 24 hours and keep you updated throughout the process, and work with you until the issue is fully resolved. Please keep an eye on your inbox for our messages.Thank you for your understanding and support. We truly appreciate your patience and the opportunity to assist you.
dfarr268 dfarr268
Broke on arrival
Terrible didn’t work brand new tried to return it they won’t refund me. Now I have a 130’ hose. They said they would refund me a partial $ amount I haven’t seen anything. Stay away from this product.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that your order arrived in an unexpected condition, and we completely understand how disappointing and frustrating this must be.We've created a support ticket for your case, and our customer support team will be reaching out to you via email shortly. They'll keep you updated throughout the resolution process and work with you until the issue has been fully resolved.Please keep an eye on your inbox and check your email regularly for our messages.Thank you for your patience and understanding. We appreciate the opportunity to make this right.
lionel raffoux lionel raffoux
Il ne s’enroule plus
25 m
Acheter le 30 juillet 2026, ne fonctionne déjà plus, il ne s’enroule plus
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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he*** he***
Warum kümmert sich keiner in der Firma Reklamation
25 m
Dieser Artikel entspricht nicht meinen Erwartungen . Im März 2026 wollte ich die Schlauchtrommel nutzen und mir fiel auf dass die Trommel nicht mehr vollständig den Schlauch einzieht. Ich wollte reklamieren aber der Chat mit einem Computer verlief katastrophal. Bis heute hat sich von der Firma VEVOR keiner um mein Anliegen gekümmert!!! Ich gebe daher der Firma und dem Artikel eine glatte " ungenügend " in Service und Materialzustand .Die Trommel zieht den Schlauch mittlerweile nicht mehr ein. Für eine Reaktion der Firma VEVOR wäre ich dankbar.
1 people found this helpful
Customer Service Reply: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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Jeff E Jeff E
Water hose reels fall far short in quality and durability
Bought 2,both had to be replaced by VEVOR. So far, 1 of the replacements broke and the other has only been used twice and I have very little faith in it to stay working. Very disappointed that VEVOR would sell these after using a lot of their other fine products.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jesse Jesse
Broke in 3 months
Broken within 3 months. Now it doesnt retract. Dont recommend for anyone.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
smirazo@hotmail.com smirazo@hotmail.com
Too hard came out
This hose is unuseful for me. It is too hard to get out. I can not use it.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
plumlois plumlois
Working correctly
Wish to return it. Does not meet expectations.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
mi.alberteau mi.alberteau
ne fonctionne pas correctement
25 m
absolument nul, le tuyau ne s'enroule pas correctement sur l'enrouleur. je déconseille fortement ce matériel.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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garcosalamanca garcosalamanca
25 m
The user did not leave any written comments.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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