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VEVOR Retractable Garden Hose Reel, 1/2" x 131.23 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

Customer Reviews for VEVOR Retractable Garden Hose Reel, 1/2" x 131.23 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

40 m

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LB LB
Iffy
Love the concept however the hose don't always reel in all the way
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Rocketman Rocketman
Oops
Bracket that comes with reel is permanently attached which makes installation pretty awkward. Other units have detachable bracket to make installation so easy. And the unit can be removed for storage and use somewhere else.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Retractable hose Retractable hose
Hose
This is an awesome hose system! The only reason it’s getting 3 stars is because the water pressure is weak! Quality is good, mounting is awesome but I’m not sure why the pressure is so weak!
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Sandeep Arora Sandeep Arora
Buyer
The quality of the product is not that great and I am wondering how this will pan out in winters. Makes a lot of noice when we take the pipe out and when it is rolled in.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Charles Collins Charles Collins
Farmer owner
Poor quality, does rewind like advertised. Leaked and needed repair in a few months. Would not recommend anyone buying
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize that the product did not meet your expectations and for the inconvenience you experienced. We have created a support ticket regarding your concerns, and our customer support team will be reaching out to you via email shortly. They will work with you to address the issue and keep you updated until it is resolved. Please keep an eye on your inbox, including your spam or junk folder if necessaDear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize that the product did not meet your expectations and for the inconvenience you experienced. We have created a support ticket regarding your concerns, and our customer support team will be reaching out to you via email shortly. They will work with you to address the issue and keep you updated until it is resolved. Please keep an eye on your inbox, including your spam or junk folder if necessary.
Eduardo Eduardo
Not what I expected
Received my hose reel a few days ago and after mounting it on the bracket and making all hose connections I learned that water flow wasn't quite what I was expecting it to be. It was very weak. I did all reasonable troubleshooting, checked for kinks,extended the hose out fully and inspecting it check connections at the hook up point to see if anything was interfering with the water pressure and after all that water flow was still very weak. I might have jumped the gun on ordering this item. Oh well, lesson learned.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Rosemary Teufel Rosemary Teufel
Miss
I have purchased now 4 of your hose housing unit one of them would not retract back wrote you guys a email and even called. So I did not want to wait for your response so I purchased another. Very disappointed in your customer service but I do love your product Rosemary Teufel 1664 Joffre Rd Forked River, NJ 08731 732 995 8586
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Keith from Canton Keith from Canton
.
Great hose EXCEPT the 1/2" version I bought is too small. Water volume/pressure is not good. I would hope the 5/8" model would be better.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
pierre.sagne34 pierre.sagne34
Ne fonctionne pas bloque
25 m
Ne fonctionne pas bloque  1
Ne fonctionne pas
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client se penchera sur la question dans un délai de 24 heures et continuera de vous accompagner jusqu’à ce que tous vos besoins soient satisfaits. Nous vous invitons à surveiller les réponses apportées à votre demande ainsi que les notifications reçues par e-mail.
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Greg Greg
get what you pay for
Purchased 3 of these, they are not very good, one already has a kink in it and doesn't pull out or retract very well. I think this is one of the perfect examples of you get what you pay for, i need 3 of them so went with these cheaper ones, should have got the gardena ones.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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