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VEVOR Retractable Garden Hose Reel, 1/2" x 131.23 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

Customer Reviews for VEVOR Retractable Garden Hose Reel, 1/2" x 131.23 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

40 m
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Customer Reviews

4 Out of 5
Based on 3583 reviews
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3583 Reviews
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Bill Maichle Bill Maichle
That I don’t know if came from your warehouse like that
That I don’t know if came from your warehouse like that 3 That I don’t know if came from your warehouse like that 3
They delivered my item yesterday 11/2/2026 and the box was broken into and then partially taped
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for any inconvenience caused by the damage to the package during transit. We have assigned a specialist to contact you within 12 hours via ticket # 464355950475264 to provide you with a suitable solution. Please check your email in the email address associated with your order and reply to us.
peytonstallard111192 peytonstallard111192
Water pressure
I like it just wish The water pressure was better!
0 people found this helpful
Customer Service Reply: Hello! Thank you very much for sharing your valuable suggestions for product improvement. Your feedback is highly important to us; we have fully documented your suggestions regarding 【VEVOR Retractable Garden Hose Reel】 and forwarded them to our product team to serve as a key reference for future iterations. Thank you once again for your support! Please feel free to reach out to us at any time if you have any further ideas.
cyaml1 cyaml1
Needs thicker hose
The hose kinks a lot. If I had known I would have gotten a thicker hose
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464177932076032] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
Pauliina J Pauliina J
Vetomekanismi hajosi
40 m
Tämän kesän käyyössä ja nyt meni vetomekanismi rikki, eikä vesiletku mene enään sisäle laitteeseen.
0 people found this helpful
Customer Service Reply: Olemme avanneet tukipyynnön asian käsittelyä varten. Asiakaspalvelumme ottaa sinuun yhteyttä sähköpostitse ja pitää sinut ajan tasalla, kunnes ongelma on ratkaistu. Tarkistathan sähköpostisi viestiemme varalta.
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Chris Colclough Chris Colclough
Bring it in in the winter
Was great but I left it out over winter and it broke. And I bought another one that I will bring in in the winter.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
raiderjimbo raiderjimbo
Hose kinks easily
Not impressed, the hose kinks up too easily
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
sigops@gmail.com sigops@gmail.com
Shipping damage
After trying to use it for a few weeks realized the problem was shipping damaged. The internal was so damaged it will not retract. Kinda defeats the purpose of this whole thing. The bottom of the plastic does not line up looks like something heavy had smash it in. This is more of a shipping issue so I cannot give a proper rating. However the box could of used some type of protection, it had none so I am not surprised it was damaged. Never got around to get hold of the company for return as I had already mounted it to the house just tired of calling companies and arguing with them.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Brad Cox Brad Cox
It’s nice but kinks and not as strong as I would have liked.
Not as sturdy and will kink easy but works very well . I probably buy it again
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our Contact Us page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
jzurbuchen jzurbuchen
OK
Reasonably good quality but the sprayer is cheap.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Lisa Lisa
Hard to pull the hose out for me
Keep in mind with this review I am elderly. I don’t t like this reel. It’s difficult to pull out. I honestly loose my breath. It is well made and I am sure it will last a very long time. But it is torcher for me to use. Please Please, please, keep in mind that this is nothing against the product itself. The product is very well made, and in order to retract that length of hose, I’m sure that it needs to be as difficult to pull out as it is. ( I will repeat- difficult for ME) It’s just not made for an elderly female My husband and I both have loved every product that we bought from vevor except this one.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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