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VEVOR Retractable Air Hose Reel, 3/8 IN x 65 FT Hybrid Air Hose Max 300PSI, Air Compressor Hose Reel Auto-Rewind with 5FT Lead in, Ceiling/Wall Mount Heavy Duty Single Arm Reel for Workshop Garage

Customer Reviews for VEVOR Retractable Air Hose Reel, 3/8 IN x 65 FT Hybrid Air Hose Max 300PSI, Air Compressor Hose Reel Auto-Rewind with 5FT Lead in, Ceiling/Wall Mount Heavy Duty Single Arm Reel for Workshop Garage

Customer Reviews

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Mike Denney Mike Denney
Owner
Never received. Address was mixed up so they didn't deliver. Been over a month and haven't received a refund after they were returned to sender.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Fred heinen Fred heinen
Owner
The hose rail is a piece of crap. Spring boat broke within 15 minutes of trying. It took apart to look at it can’t send you pictures of the spring actually broken in half and no this wasn’t abuse. It was installed on the truck and pulled out twice disappointed can’t send pictures cause I can’t upload for some reason to your site through an Apple iPhone good concept. The hose is good. I believe it’s a manufacturers defect with the Spring. Hopefully you’ll come good for a new one but I would be shocked. Everything else bought has been satisfactory.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Thomas E Knebel Thomas E Knebel
Owner
Return spring broke on the very first use. China junk.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Jeff Jeff
Owner
They sent it to the wrong address and refused to correct the problem after multiple attempts to do so. Apparently, they're very very stupid and don't understand the English language well. I bought a product from another supplier that was cheaper. Also, I don't agree to them selling or sharing my information, but I can't post this review (They have hounded me with many emails to write a review), without accepting ALL COOKIES. What a bunch of crap.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Julian Julian
Weak
This product sucks.. it came broken. They would not fix it. The item was fixed by me then the whole thing broke 2 weeks later
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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