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VEVOR Pressure Washer Hose Reel, 15.2 m x 9.5 mm Retractable Power Heavy-Duty Steel Washer Hose Reel, 4000PSI Max, Auto-Rewinding, Flexible Wall/Floor Mounted for Car Washing,Garden,Floor Cleaning

Customer Reviews for VEVOR Pressure Washer Hose Reel, 15.2 m x 9.5 mm Retractable Power Heavy-Duty Steel Washer Hose Reel, 4000PSI Max, Auto-Rewinding, Flexible Wall/Floor Mounted for Car Washing,Garden,Floor Cleaning

4000 PSI 15.2 m 9.5 mm
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Customer Reviews

3 Out of 5
Based on 83 reviews
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83 Reviews
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Oleh Oleh
Stolen
4000 PSI 18.3 m 6.35 mm
My package got stolen and xcotton and vevor shipping protection doesn’t do anything
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Henry Garcia Henry Garcia
ABSOLUTE GARBAGE
3200 PSI 19.8 m 6.35 mm
Reel broke The second time using it. Customer service has been even worse. Haven’t been able to resolve the issue or even offered a replacement.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Will Will
DONT buy this
3200 PSI 19.8 m 6.35 mm
I bought this for my detailing business and I on my first use it broke. I was able to reel out the hose no problem and everything worked fine, then I went to reel it back in and it refused to reel in. I’ve done everything I can to try and fix this and given the retractable part of the product is what makes it $100, I would expect it to retract. Overall, do not buy this retractable hose from VEVOR, as it does not work.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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