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VEVOR Pressure Washer Hose Reel, 15.2 m x 9.5 mm Retractable Power Heavy-Duty Steel Washer Hose Reel, 4000PSI Max, Auto-Rewinding, Flexible Wall/Floor Mounted for Car Washing,Garden,Floor Cleaning

Customer Reviews for VEVOR Pressure Washer Hose Reel, 15.2 m x 9.5 mm Retractable Power Heavy-Duty Steel Washer Hose Reel, 4000PSI Max, Auto-Rewinding, Flexible Wall/Floor Mounted for Car Washing,Garden,Floor Cleaning

4000 PSI 15.2 m 9.5 mm

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tbaur tbaur
thomas
4000 PSI 15.2 m 9.5 mm
Après la première utilisation, le ressort a lâché. Le rouleau est déjà cassé au bout de la première journée.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Jason Gilbert Jason Gilbert
Broken
4000 PSI 18.3 m 6.35 mm
My hose reel worked with one pull and never would reel itself back in. I have emailed customer service numerous times and I was told to tighten things up on it. That's a big ass "NO" from me. If you can't send me a product that works then I don't want it. I have yet to get any more replies back from my emails about returning the product for a full refund. Now I'm stuck with a hose reel that doesn't work.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Alexander Jakobsson Alexander Jakobsson
Men
4000 PSI 15.2 m 9.5 mm
Super low quality and unhelpful service. It broke down immediately.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Jørgen Sørlie Jørgen Sørlie
Farmer
3200 PSI 19.8 m 6.35 mm
Drum itself is ok. But the hose is to stiff and is made of plastic inner tubing. I think i may have to replace the hose. All in all its an ok buy for the price.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
jefferson galarza jefferson galarza
Poor condition and scam product
4000 PSI 18.3 m 6.35 mm
Poor condition and scam product 1
I bought this hose a few weeks ago and used it for the first time a few days ago, but it broke after five minutes. So I decided to file a claim and return the product for a refund, but I've been waiting for a response for over a week and haven't received anything. It's a total scam; don't buy it.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Nitin pant Nitin pant
Auto-Rewind Stopped Working After a Few Days
4000 PSI 18.3 m 6.35 mm
I purchased the VEVOR Pressure Washer Hose Reel expecting a durable and reliable product,However, the auto-retract system quickly started having problems. The hose constantly gets tangled and jammed during rewinding, and now the automatic rewind barely works. I have to manually guide the hose every time, which defeats the purpose of buying a retractable reel. The reel feels sturdy, but the main feature the auto-rewind mechanism is unreliable. For a product advertised as heavy-duty and designed for pressure washers, I expected much better quality and durability. Unfortunately, I cannot recommend this product based on my experience.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Pablo Pablo
Buyer
3200 PSI 19.8 m 6.35 mm
I literally bought this product use it once and then it doesn’t retract no more. I contact support and it’s been over a week and haven’t got any answers
1 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Mario Mario
Awful it slipped off the bracket spinned out of control and broke
3200 PSI 19.8 m 6.35 mm
Awful it slipped off the bracket spinned out of control and broke it literally worked one time i get it was cheap but it honestly should not have broke that quick
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jas Jas
Slangetrommel til høytrukk 1/4 tomme
4000 PSI 18.3 m 6.35 mm
Hard plast slange av dårlig kvalitet, svivel er av dårlig kvalitet og strupet mye ned. Trommel virker grei
0 people found this helpful
Customer Service Reply: Vi har opprettet en sak for at du skal kunne følge opp dette problemet. Kundesupportteamet vårt vil kontakte deg via e-post og gi deg oppdateringer inntil problemet er løst. Vennligst sjekk innboksen din med en gang for å se etter meldinger fra oss.
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Lz Lz
Total garbage
3200 PSI 19.8 m 6.35 mm
This thing is complete garbage. The connetors leak, the hose will kink no matter what, and it won't return completely. Don't bother trying it because it is junk.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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