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VEVOR Pop Up Gazebo Tent, Pop-Up Screen Tent 6 Sided Canopy Sun Shelter with 6 Removable Privacy Wind Cloths & Mesh Windows, 12x12FT Quick Set Screen Tent with Mosquito Netting, Army Green

Customer Reviews for VEVOR Pop Up Gazebo Tent, Pop-Up Screen Tent 6 Sided Canopy Sun Shelter with 6 Removable Privacy Wind Cloths & Mesh Windows, 12x12FT Quick Set Screen Tent with Mosquito Netting, Army Green

Brown 3.66x3.66 m
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Customer Reviews

4 Out of 5
Based on 1097 reviews
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1078 Reviews
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LaVon Murphy LaVon Murphy
Mz
Brown 3.6x3.6 m
I have tried taking pictures and even tried uploading pictures of the broken product but the system totally erased my review..the inside door pole ripped thru the slot and it now up against the top of the tent..and the outside pice the stake goes into in the front portion of the tent completely separated from the tent.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Cindy Taylor Cindy Taylor
Danaged
Brown 3.6x3.6 m
Received damaged
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Claes.fransson Claes.fransson
Mr
Brown 3.5x3.5 m
Order 6of April and still haven’t got delivery.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Sheila Regan Sheila Regan
Do Not Waste Your Money!!!!!
Brown 3.5x3.5 m
This tent is a piece of junk. It had not stayed intact since the first day. I have used all tools provided to keep tent in place, along with hurricane straps and bricks. It just keeps moving, collapsing and ripping!!!!! Customer service at VEVOR is ridiculous!
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Just me Just me
Owner
Brown 3.6x3.6 m
I am unable to write a review because it is still packed in the original box. We will not be opening or using the Gazebo until mid May 2026, when the camping season starts. When that happens and its being used, I'll be able to write a review. thank you.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Hongmei Hongmei
Miss
Brown 3.05x3.05 m
I give you one star because l'm very unhappy with your delivery company called CouriersPlease. I have never dealt with some useless people as them. No l have NOT received the gazebo, sorry l can't give you a good review.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
EricB EricB
Customer
Brown 3.05x3.05 m
Basically worked one time. Stick with the square sideed easy up style. The 6 sided is junk, one crack in the coupler, and it can't be used.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mark Boesch Mark Boesch
Home owner
Brown 3.6x3.6 m
This has been one of the worst buying experience of our adult life. Never received the Screen Room to our home. When we asked questions about when it would arrive never received a real answer . Had to get with our Credit Card Company to dispute the charge. We will not use this company again. Never got a straight answer from any correspondence. Cannot answer survey questions due to never receiving product.
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Anne-Marie Anne-Marie
Tente cuisine de CAMPING
Brown 3.81x3.81 m
La tente mesure 6'7" une fois pliée dans son sac, elle n'entre donc pas dans notre voiture. Nous l'avons acheté pour faire du camping alors cela ne fonctionne pas et il est très difficile de la retourner. Je ne recommande pas cette tente cuisine de CAMPING!
0 people found this helpful
Customer Service Reply: Dear valued customer, we trust this message finds you well. Following our recent discussions and the agreement we reached, we’re pleased to confirm that we’ve finished the necessary actions to resolve your concerns. Please accept our sincere apology for any inconvenience or frustration this may have brought—your satisfaction is our priority, and we’re dedicated to making things right.
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Janelle Fisher Janelle Fisher
Never received
Brown 3.5x3.5 m
I paid $166 for an item I never received then never received my refund!!!
0 people found this helpful
Customer Service Reply: To our respected customer, thank you for your patience and cooperation. We’re fully engaged in working through your concerns and are determined to find a solution that works for you. Please keep an eye on your ticket and email for periodic progress updates. If you need further assistance or have more questions, don’t hesitate to reach out.

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