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VEVOR Pop Up Gazebo Tent, Pop-Up Screen Tent 6 Sided Canopy Sun Shelter with 6 Removable Privacy Wind Cloths & Mesh Windows, 12x12FT Quick Set Screen Tent with Mosquito Netting, Army Green

Customer Reviews for VEVOR Pop Up Gazebo Tent, Pop-Up Screen Tent 6 Sided Canopy Sun Shelter with 6 Removable Privacy Wind Cloths & Mesh Windows, 12x12FT Quick Set Screen Tent with Mosquito Netting, Army Green

Brown 3.66x3.66 m

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lane.lakey2014 lane.lakey2014
Do not purchase
Brown 3.6x3.6 m
Finally had a chance to use this this past weekend, from the moment it came out of the bag something wasn’t right The corners were twisted and rods were not into the gazebo where they needed to be. Half of it was folded inside out, the other half seemed OK but like the canopy wasn’t attached correctly. I have a few of the gazelle gazebos, bought this, hoping to save some money on what seemed to be a good product It’s currently sitting in a dumpster somewhere in Corpus Christi, TX Absolutely do not waste your money on this, buy the gazelle gazebo you’ve already been looking at. Called into customer service and was told there’s nothing that could be done - would’ve had more fun lighting my $200 on fire than buying this
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
pascal.guyot8695 pascal.guyot8695
Cède de maintien pas assez nombreuses
Brown 3.6x3.6 m
Article très décevant nous l’avons monté dans notre jardin installé avec tous les cordages prévu à sa bonne fonctionnalité de celui ci. Juste n mode moustiquaire d’ailleurs heureusement car il y a eu un coup de vent de l’ordre de 40/45 kilomètres heures. Celui-ci c’est retourné 3 barres ce sont décroché du toit plafond abîmé et une moustiquaire percée.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Mick Mick
VEVOR’s customer service : thumbs down
Brown 3.6x3.6 m
They sent the wrong size ; a 12x12 not the 10x10 I ordered. Then, they ask me to write a review This is the second thing me I have to give a zero, can’t they don’t allow, wonder why??? I purchased a wheelbarrow near two months ago and, what I received was 3 working wheels and one flat tire. VEVOR has asked me twice for the same information and, a third attempt to reach them: the message I got is they don’t understand my message. They’re losing a lot of business over replacing “1” wheel! Never purchase from this company. Real customer experience. Mick Note: I’m on an Apple platform and don’t subscribe to other apps that can change the format, for a high cost.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Phyllis Shobe Phyllis Shobe
Unhappy customer
Brown 3.05x3.05 m
This product did not open completely. Several people struggle to get the roof of the tent to open. Never open. Image was already submitted. Still getting the run of rounds about the refund.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates
Stephane Stephane
Mr
Brown 3.81x3.81 m
Mr 3
The material is very thin and I have a rip I am very disappointed I was so happy to receive it I’m hoping to get reimbursed. I used it once !
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Sommerfeld Sommerfeld
Schlechter als erwartet
Brown 3.66x3.66 m
Schlechter als erwartet 2 Schlechter als erwartet 2 Schlechter als erwartet 2
Einige Nähte sind nicht richtig verarbeitet, das Material ist im Vergleich zu Modellen anderer Firmen (wir haben einen direkten Vergleich zu Hause) eher dünn, wirkt nicht so qualitativ hochwertig. Teilweise hängen die Seiten am Dach etwas durch, die Stangen am Eingang sind umständlich einzureden.
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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none none
nah
Brown 3.66x3.66 m
received on august 7. we have had probably 5 rainstorms and devour did not send enough cover cloths so rain has been getting in. apparently they're sending. its august 17th today. the gazebo is a very light material, I can see the velcro closures having a short life. it has kept out the flies. the slugs have been able to get inside from so much rain and no cover cloth to stop the wet. the only side that the slugs appeared were where there was no cover cloth. I can see getting about two seasons from this gazebo.
1 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
Brent Eriksson Brent Eriksson
Mr.
Brown 3.66x3.66 m
Size, shape, setup and extra panels were all positives. Unfortunately after only a few setups the velcro tabs in the sides for attaching the extra panels have begun to pull away from the shelter and some have already come off. What we thought was going to be a solid, multi-year addition to ou camping gear will not likely make it thru this season. Disappointed and won't purchase again.
0 people found this helpful
Customer Service Reply: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
Gwen Gwen
Screen tent
Brown 3.05x3.05 m
I was expecting the screen tent to be higher. The opening is small and it should have a zipper along the top to open the front door. Instead it has tie backs which does not make a lot of room to move things in and out.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Cathy Cathy
Not Sturdy
Brown 1.83x1.83 m
While there is nothing wrong with the tent, it’s not sturdy even when staked down. The slightest amount of wind will really move unless you guy out the sides using the hub connection. You get what you pay for.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.

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