Customer Reviews for VEVOR Pop Up Gazebo Tent, Pop-Up Screen Tent 6 Sided Canopy Sun Shelter with 6 Removable Privacy Wind Cloths & Mesh Windows, 12.5x12.5FT Quick Set Screen Tent with Mosquito Netting, Brown

Déçu toit déchiré pas solide

I really love this shelter but it did not last. I used it 2 times in one year and the roof started to leak. I only used it once in the rain. The thing that I am most upset about is the treatment I received from the company when I contacted them about the pin holes in the roof. I ordered it on June 7th, 2025 and I contacted them on July 4th, 2026. I use once during the summer in 2025 and once in 2026. It was stored in its original bag. We and my husband are both retired and we gave never had small kids or pets inside the shelter. It should never have leak. For the price we paid for it, I am very disappointed, especially after I raved about it to my family and friends and now I have to tell them that I was completely wrong about this shelter and about this company.

The material is very thin and I have a rip I am very disappointed I was so happy to receive it I’m hoping to get reimbursed. I used it once !

Very flimsy, be careful taking down because these poles snap so easy.

I believe it was used it is dirty very disappointed was not put back in bag correctly had to remove poles to set up

The frame has snapped off from its top connector while opening it. Now it does not stand securely. By looking at pictures it looks very beautiful and also sturdy. I didn’t expect this shelter to last long in $279 but in first use only it broke that is not good experience. I have seen similar shelters and they had good feedback from there owners but mine could be a defective piece. I have raised this with customer service waiting for them to respond. Hopefully they will send me new better piece or refund me.I might come back to change this if get new piece and after it’s use.

Finally had a chance to use this this past weekend, from the moment it came out of the bag something wasn’t right The corners were twisted and rods were not into the gazebo where they needed to be. Half of it was folded inside out, the other half seemed OK but like the canopy wasn’t attached correctly. I have a few of the gazelle gazebos, bought this, hoping to save some money on what seemed to be a good product It’s currently sitting in a dumpster somewhere in Corpus Christi, TX Absolutely do not waste your money on this, buy the gazelle gazebo you’ve already been looking at. Called into customer service and was told there’s nothing that could be done - would’ve had more fun lighting my $200 on fire than buying this

Article très décevant nous l’avons monté dans notre jardin installé avec tous les cordages prévu à sa bonne fonctionnalité de celui ci. Juste n mode moustiquaire d’ailleurs heureusement car il y a eu un coup de vent de l’ordre de 40/45 kilomètres heures. Celui-ci c’est retourné 3 barres ce sont décroché du toit plafond abîmé et une moustiquaire percée.

They sent the wrong size ; a 12x12 not the 10x10 I ordered. Then, they ask me to write a review This is the second thing me I have to give a zero, can’t they don’t allow, wonder why??? I purchased a wheelbarrow near two months ago and, what I received was 3 working wheels and one flat tire. VEVOR has asked me twice for the same information and, a third attempt to reach them: the message I got is they don’t understand my message. They’re losing a lot of business over replacing “1” wheel! Never purchase from this company. Real customer experience. Mick Note: I’m on an Apple platform and don’t subscribe to other apps that can change the format, for a high cost.

This product did not open completely. Several people struggle to get the roof of the tent to open. Never open. Image was already submitted. Still getting the run of rounds about the refund.