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VEVOR Pop Up Gazebo Tent, Pop-Up Screen Tent 6 Sided Canopy Sun Shelter with 6 Removable Privacy Wind Cloths & Mesh Windows, 11.5x11.5FT Quick Set Screen Tent with Mosquito Netting, Brown

Customer Reviews for VEVOR Pop Up Gazebo Tent, Pop-Up Screen Tent 6 Sided Canopy Sun Shelter with 6 Removable Privacy Wind Cloths & Mesh Windows, 11.5x11.5FT Quick Set Screen Tent with Mosquito Netting, Brown

Brown 3.5x3.5 m

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Jack Jack
Assembly/disassembly ....meh!!
Brown 3.5x3.5 m
While the gazebo appears to be of decent quality, the Velcro attatchments are not the best quality. The air vents are quite small, compared to our Clam & our Gazelle. The worst part is the assembly /disassembly of the "roof". Not terrible, but not great.
0 people found this helpful
Doreen Matchem Doreen Matchem
Mrs
Brown 3.5x3.5 m
Mrs 1 Mrs 1 Mrs 1
I really love this shelter but it did not last. I used it 2 times in one year and the roof started to leak. I only used it once in the rain. The thing that I am most upset about is the treatment I received from the company when I contacted them about the pin holes in the roof. I ordered it on June 7th, 2025 and I contacted them on July 4th, 2026. I use once during the summer in 2025 and once in 2026. It was stored in its original bag. We and my husband are both retired and we gave never had small kids or pets inside the shelter. It should never have leak. For the price we paid for it, I am very disappointed, especially after I raved about it to my family and friends and now I have to tell them that I was completely wrong about this shelter and about this company.
2 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
jack jack
v
Brown 3.5x3.5 m
Probleme lors de la 1e utilisation, pas capable de monter l'abri. Abandonner apres 45 minutes. Le lendemain je me suis rendu compte qu'un des 5 X des cotés était monter a l'envers, impossible de tirer dessus pour le sortir. Apres manipulation pour remettre le X en tige fibre de verre a l'endroit j'ai réussi assez facilement a monte l'abri. Rien brisé...
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Valentine Valentine
Mr
Brown 3.5x3.5 m
Great idea. But the quality is very disappointing. Single seams. The Vaycro is poorly attached and will most likely start to come off soon.
0 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
Rochelle Rochelle
Tent
Brown 3.5x3.5 m
Can’t open, can’t close properly Stuck in the basement never to be used Won’t stand on its own without put into the ground
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Claes.fransson Claes.fransson
Mr
Brown 3.5x3.5 m
Order 6of April and still haven’t got delivery.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Sheila Regan Sheila Regan
Do Not Waste Your Money!!!!!
Brown 3.5x3.5 m
This tent is a piece of junk. It had not stayed intact since the first day. I have used all tools provided to keep tent in place, along with hurricane straps and bricks. It just keeps moving, collapsing and ripping!!!!! Customer service at VEVOR is ridiculous!
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Janelle Fisher Janelle Fisher
Never received
Brown 3.5x3.5 m
I paid $166 for an item I never received then never received my refund!!!
0 people found this helpful
Customer Service Reply: To our respected customer, thank you for your patience and cooperation. We’re fully engaged in working through your concerns and are determined to find a solution that works for you. Please keep an eye on your ticket and email for periodic progress updates. If you need further assistance or have more questions, don’t hesitate to reach out.

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