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VEVOR 304.8 x 304.8 cm Pop Up Canopy Tent, Outdoor Patio Gazebo Tent with Removable Sidewalls and Wheeled Bag, UV Resistant Waterproof Instant Gazebo Shelter for Party, Garden, Backyard, Black

Customer Reviews for VEVOR 304.8 x 304.8 cm Pop Up Canopy Tent, Outdoor Patio Gazebo Tent with Removable Sidewalls and Wheeled Bag, UV Resistant Waterproof Instant Gazebo Shelter for Party, Garden, Backyard, Black

Black 3x3 m

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Laignel Laignel
Tonnelle 3mx3m
Black 3x3 m
Tonnelle 3mx3m  1 Tonnelle 3mx3m  1 Tonnelle 3mx3m  1 Tonnelle 3mx3m  1
Ma tonelle a que 6mois servie une fois le 1er mai trou qui se sont former dans la toile du toit coutures déplorable jai contacter le service client ils me propose 20e de dédommagement je demande une nouvelle toile de ce fait ils me propose 45e pour faire les réparations franchement déçu de leur reponse et de la qualite de cette tonelle
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Absolutely worthless Absolutely worthless
Absolutely worthless
Black 3x3 m
Absolutely worthless I planned to use this at the market, when i got it ,i openned it and found the top had a tear in it The more i checked the quality the more i knew i could not keep this tent Cheap, fasteners and sidewall are completely made in plastic Then comes the fun part. Trying to return it and get a refund,it took me more than 2 weeks and countless emails, They don't whant it back they offer compromises *&%?&*?% Finally got a refund and got to keep the piece of thrash. Whent to the market once with it and when i got one of the poles up the locking pin broke so no tent Learn from me it's free lol
3 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Etrillard Franck Etrillard Franck
Monsieur
White 3x3 m
Bonjour à tous ,le plastique transparent est très fragile. Plusieurs déchirures au niveau du passage sur les poteaux. Les fermetures éclaires sont entrain de se découdre.....A revoir.
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Bouvrot Bouvrot
Tonnelle
White 3x3 m
Sa ne corespon pas au photo et la qualité et pas la . Elle a fait une sortie et foutu
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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GENEIVEVE GENEIVEVE
DIDN'T HOLD UP - SUPPORT POLES COLLAPSED
White 3x3 m
CANOPY DID NOT HOLD UP OVER WINTER. WAS UP FOR 2 MONTHS. 🚫 THE FRAME SUPPORT POLES LET GO. DID NOT WITHSTAND WIND IN A PROTECTED AREA & WAS TIED DOWN SECURELY. 🚫 I LIKED THE HEAVY DUTY THICK CLEAR WALLS & TENT --.BUT SUPPORT FRAME POLES WEAK. -- wouldn't let me post photo --
0 people found this helpful
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nadine Kube Nadine Kube
Keine
Black 3x3 m
Mehrfach Rücksendung angefordert Keine Reaktion oder unangemessene Anschuldigungen
1 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Marin Marin
Tonnelle
Black 3x3 m
Deux jours après la pause de la tonnelle tout les coté de ce sont déchirés comme du papier cigarette, j’ai envoyé les photos des bâches de coté déchirés à l’appui, j’ai demandé le remplacement des côté 3 semaines toujours rien 😡😡
2 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Nicholas Nicholas
Mr
White 3x3 m
The fabric has lasted only 6 months, not recommended
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kari Kari
Kari
Blue 3x3 m
Cheaply made. Seams have holes, won’t keep rain out.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Nav Singh Nav Singh
Avoid the 4 wall option
White 3x3 m
3 of the walls are all one piece, not 4 individual walls. That's not obvious from the listing. Inconvenient to use the 3 walls and limits flexible ways to use it. You're better off getting no walls, and buying them individually. It would be cheaper that way also.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!

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