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VEVOR Pop Up Canopy, 10 x 20 FT Instant Canopy Portable Gazebo with 3 Sidewalls & 2 Ventilated Windows, Height Adjustable Pop-Up Outdoor Shelter Tent for Events, Patio, Backyard, Party, Parking

Customer Reviews for VEVOR Pop Up Canopy, 10 x 20 FT Instant Canopy Portable Gazebo with 3 Sidewalls & 2 Ventilated Windows, Height Adjustable Pop-Up Outdoor Shelter Tent for Events, Patio, Backyard, Party, Parking

White 5.9x2.96x2.65 m(With Windows)

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Marg Marg
Owner
White 3.048x3.048x3.20 m
Owner 3
The tent is adequate, with quality commensurate with the price. However, the carry-bag zipper broke upon first use. This is an issue because it is a heavy tent for one person to manage - the wheeled bag functioning well is a necessity. Also, the sand-bags split when 3/4 filled with sand, so not durable enough for purpose either.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Benjamin Rada Benjamin Rada
Love, hate
Grey 3.048x3.048x3.20 m
Love, hate 3 Love, hate 3 Love, hate 3 Love, hate 3
So I bought this and first few months was amazing. It’s destroyed now after three years by part of it could also just be. I should’ve done a little bit of improvements with the nut and bolts that hold the joints together. I didn’t notice that we would be losing some of the nuts that are internal in the joint caps so my mistake was my son actually to my sons never really reminded me to either do Loctite on those nuts because they all backed out and structure started getting loose and every time we had an event it was already there, but was never improved. What is a very solid structure .
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Mike Mike
Pop up
White 5.9x2.96x2.65 m(With Windows)
Condensation inside, drip water on everything in the morning set this up to make a spray booth on hot days and early dew! Obviously, not waterproof
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bill worth Bill worth
10 x 20 pop up.
White 5.9x2.96x2.65 m(With Windows)
The frame is equal to a walmart one. (Ozarks) The ridge pole is a good idea. The walls barely reach from pole to pole . Only if you do the velcro just right. It might last a Texas summer camping and party's. But I wouldn't count on it. Not impressed. Hoping to be but not. Next time I can go to walmart to save time.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Melody Melody
Ms
White 2.95x2.95x2.63 m(With Windows)
Ms 3 Ms 3
When I first opened the canopy there was a large defect(rip/tear 18inches) possibly compromising the waterproof capability. I haven’t used it yet so fingers crossed it is only a cosmetic issue and not affecting the waterproof ability. I reached out for a refund/replacement and they responded very quickly and offered me a partial refund which I accepted.
0 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Destroyed Destroyed
Not Sturdy
White 5.9x2.96x2.65 m(With Windows)
This was our second 10x20 tent from Vevor. First one last 13 hours before it was destroyed by wind and the second lasted 24 ish hours before getting destroyed by rain and wind. Tent is nice for the price, however, it is only good on nice days and is not one you can leave up, it will need to be taken down each day, otherwise, you will be replacing it over and over again. It is also not very easy to put up, takes 2 people and the middle support bars are a pain. I would not recommend this for anything other than a 1 day get together and hopefully on that day the weather is nice.
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Jose Rafael Magana Jose Rafael Magana
Demaciado frágil
White 5.9x2.96x2.65 m(With Windows)
Esta muy sencillo el material con el que está echa y al poner la lona se rompió al engancharla abajo no pude subir la fotografía po que la resolución es demaciada
0 people found this helpful
Customer Service Reply: Estimado cliente: le agradecemos que haya compartido su experiencia de compra con nosotros. Lamentamos mucho los inconvenientes que ha tenido con el producto. Hemos abierto un caso para dar seguimiento a esta situación; nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que el problema quede resuelto. Por favor, revise su bandeja de entrada para estar al tanto de nuestras comunicaciones.
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Tim Bruder Tim Bruder
Owner
White 3.048x3.048x3.20 m
The corner ripped when I was putting it up. Had to sew it. Haven't used it since. I will see how it holds up next time I use it.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Pastor Pastor
Serge
White 5.9x2.96x2.65 m(With Windows)
La qualité est médiocre, les vis tombent lors de la manipulation. Au déballage du colis il manquait deux vis, il a fallu que je trouve des vis de remplacement pour dépanner, le jour du mariage de mon fils... De plus, le système ne maintient pas la toile tendue et la toile est très faible, en cas de léger vent tout va se déchirer.. Je regrette vraiment mon achat et je suis déçu de la part de vevor.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Kathryn Kathryn
Ms
White 3.048x3.048x3.20 m
The fabric quality is not great and mine tore in a couple of places after one use. The carry bag also tore with moderate use just turning it and dragging it. The frame is lovely and light though and easy to pop up and down. I'm a little disappointed in the quality of the fabric and how delicate it is considering it will be used outside a lot and in harsh weather.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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