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VEVOR Pliers Set 7-Piece Utility Set Polished Carbon Steel Jaw Hand Tools, For DIY & Home Use, 8" Groove Joint, 7" Combination, 6" Diagonal, 6"/8" Slip Joint, 4.5"/6" Long Nose Pliers, Non-Slip Grips

Customer Reviews for VEVOR Pliers Set 7-Piece Utility Set Polished Carbon Steel Jaw Hand Tools, For DIY & Home Use, 8" Groove Joint, 7" Combination, 6" Diagonal, 6"/8" Slip Joint, 4.5"/6" Long Nose Pliers, Non-Slip Grips

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Customer Reviews

4 Out of 5
Based on 95 reviews
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baker.gayle baker.gayle
No one will make it right with me, we’ll never order from them again because they won’t make it right.
I purchased this product two weeks ago, I have spent two weeks trying to get someone to help me with my purchase, there are no phone numbers to talk to anyone, my name is Ronald Baker, I live in Lynchburg, Virginia, I received this product completely rusted all over, after two weeks I received a message back, saying I could return the product, but I would have to pay for shipping back, I sent multiple pictures of the rust, they did not want to do anything for me or send me a new set, I had a lot of products I wanted to purchase from them, but seeing what they did to me about my purchase, I will never purchase anything from them as long as I live, so if you were thinking to purchase something from them, think twice save your money and go to a tool store, they sent them to me rusted and I’m not happy, so if you are smart, save your money, I am very dissatisfied.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback! We strive to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts.To ensure your feedback is properly addressed, we will create a support ticket for your case. Our customer support team will contact you via the email associated with your order within 24 hours and keep you updated throughout the process, and work with you until the issue is fully resolved. Please keep an eye on your inbox for our messages.Thank you for your understanding and support. We truly appreciate your patience and the opportunity to assist you.
acmefire acmefire
Very POOR quality
These look like a kid made them, very poor quality, very disappointed.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
Dmitry Skoblionok Dmitry Skoblionok
Mr
Hard to open and close
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Shane Rust Shane Rust
Lover of my Lord
Kind of springy in the long handle side cutters and pliers, but still nice usable tools. Haven't used cutters enough to know how the edge will hold up
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your message regarding these concerns. We apologize for the trouble caused. To get further help, visit our "Contact Us" page online, in the bottom navigation bar. Submit a ticket here for any unresolved issues—our after-sales team will assist promptly. Thank you for your understanding.
Richka Richka
Chief
Joints on all very stiff. Trying to return. Bought Harbor Freight, much better quality.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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