Customer Reviews for VEVOR Heavy Duty Metal Carport, 20 x 20 ft Outdoor Carport with Sturdy Frame & Roof, Car Garage Shade with Removable Sidewalls, Multi-Use Car Shelter for Pickup, Boat, Trucks & Tractors

The worst customer service ever. If it happens that you have any problem, these guys are willing to take you in swings until you get dizzy. I think their customer support are well trained on taking their clients on a roller coaster. I have an issue pending with them since July 7th. I purchased a carport and they failed ti deliver all the 4 boxes. I had to dispute the transaction with my bank eventually. Horrible customer service. I'm sure will not come back and I advice you to go spend your money with a company that cares. They are even asking me to dispose the items I received myself which definitely comes with cost as well. Please if you are willing to spend over 1000 CAD put little extra and go shop far away from here. I know about how banks work so I could stop and dispute my transaction and I really dont want anyone to experience what I have gone through with these guys. They simply dont give a .... you know the rest.

I have only received boxes 1 and 2, still waiting for box number 3. So I’m not satisfied. Can’t get a response about where the 3rd box is. I don’t have everything to assemble so it is pretty much useless. I would like to get a refund.

This is a great product except the roof leaks at the seams even though we used the adhesive weather stripping. It took almost a whole day to build and then we found out that one of the boxes was missing with the roof panels. It would have been nice to be notified that the box was sent back by the shipping company do to damage. Other than that the service team was very nice to deal with and I am happy with the overall product. The leaking will need to be addressed.

Shed works great for the money. Can be built more permanent or more moveable. No issues!

Fair quality, but there is no overhang at the front and back edges of the roof. Other carports have more overhang. Tks, ds

Instruction were poor, materials were good, roof panels are difficult to install straight because there many and short pieces

Not for Canadians. The metal roofing goes in the wrong direction. Yes I removed the snow load regularly. This was from just one storm. Not stable, not strong, not for Canadians.

Collapsed under the first snowfall. The roof beams bent and the metal sheet sheared right off. Plus, the ridge lines are in the wrong direction to avoid snow buildup.

First winter with this unit and roof has buckled under snow load, not a snow load that I would consider untypical for Canada. Price was right, but just can't handle snow loads that we get here in Canada.

materials appear to be good quality. The manual is an absolute joke! lack of clear description and instructions