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VEVOR Heavy Duty Metal Carport, 20 x 20 ft Outdoor Carport with Sturdy Frame & Roof, Car Garage Shade with Removable Sidewalls, Multi-Use Car Shelter for Pickup, Boat, Trucks & Tractors

Customer Reviews for VEVOR Heavy Duty Metal Carport, 20 x 20 ft Outdoor Carport with Sturdy Frame & Roof, Car Garage Shade with Removable Sidewalls, Multi-Use Car Shelter for Pickup, Boat, Trucks & Tractors

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65 Reviews
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Scott King Scott King
Farmer
Overall this carport is okay, but I have some disclaimers for anyone buying it. Firstly, the instructions are not appropriate-- it suggests that you build the top/roof with all the metal roofing on the ground first and then simply lift it onto the legs, 8 or so feet in the air. With the roof built this way it would weigh 3-400 pounds and be 20*24 feet, lifting it without machinery would be dangerous and very challenging. I ended up affixing the roofing afterward via ladder The frame itself is a bit weaker/more flimsy than I would have hoped for -- the collar ties for the hoops are quite short, and their attachment solution is prone to bending and potentially failure. The roof does give it more strength by tying everything together, but I still feel it has too much flex for my liking. I would recommend adding some wind bracing and longer collar ties to help with this. Finally, the attachment solution for the grounding of the unit; it's clearly designed to be placed on a concrete slab, because the provided anchors do very little for gravel or wood -- I will have to manufacture something to manage the swaying of the unit that works in a non-concrete setting. This unit was inexpensive compared to other carports of this style, and so I can't be too hard on it, but these are issues I encountered during the build and felt compelled to address them.
8 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Richard Richard
Very unstable not recommended definatly not heavy
Shipping was a nightmare had to return two boxes and reorder. Finally got all four boxes a month later. This is not galvanized. Tin is very thin. No support from the roof to the legs, I had to add a bunch of extra support to make it stable. The hardware is too small. I bought different roofing screws, and the foam gasket they send with it are a joke. I bought buytl tape to replace it. I would not suggest any one to buy this it is substandard for Vevor.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Rob Muller Rob Muller
Do Not Buy from Vevor, they Can't deliver
Do Not Buy from Vevor, they Can't deliver 1 Do Not Buy from Vevor, they Can't deliver 1 Do Not Buy from Vevor, they Can't deliver 1 Do Not Buy from Vevor, they Can't deliver 1 Do Not Buy from Vevor, they Can't deliver 1
3 of the boxes were delivered via fedex and 1 via a 3rd party shipper. The boxes from fedex look like they have been dragged behind a truck, they clearly have been ripped open and resealed at least once if not multiple times. We found pieces of hardware in the grass of our lawn where they had been dragged. Vevor’s suggested resolution is that I open all the boxes, provide them an inventory of what’s missing and send pics of the damaged pieces, then closed the matter. 1. I do not work for Vevor, this kit has 944+ pieces. I did not spend $800 to do a week long inventory project, nor do I have any idea what’s missing. 2. I did not purchase an open box product at a discount. I paid for new in the box with shipping. 3. If Vevor wants to save money by sending packages Via FedEx that are clearly too heavy for their regular delivery service that is not my problem. 4. The 1 box delivered by the 3rd party shipper also arrived with one end completely smashed. 5. The item is a large Carport, which relies on strict specifications for its structural integrity. The boxes have been bent, smashed and clearly dropped. I would not be able to visibly detect small bends or stresses in the support structures that would leave to failure, making the product unsafe and useless. I told Vevor to come get their smashed boxes and refund my money, they declined so I am filing with PayPal buyers Protection.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Joel Brisson Joel Brisson
Acheteur
Acheteur 2 Acheteur 2
J’ai fini de monter le garage Je ne conseille pas d’acheter se garage Car la tôle est mal orienté lors de grosse pluies l’eau s’accumulent et s’infiltrent entre les tôles et ça coule malgré le tape entre Je dois acheter du silicone et le mettre entres les tole En plus il y a un écart entre les tôles sur l’horizontal Je suis rendu a 45$ de silicone et j’ai pas finis
7 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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markre markre
Leaks water
Purchased this shelter in July. It took me 3 days to put it up, had to use a tractor and long 2x4s on one side to lift it up. Followed the instructions including placing the sealant tape between the roof panels. The result is a useless shelter, leaking water on every seam of the horizontally placed roof panels! This was a absolute disastrous decision to buy this shelter. $ 900.00 dollars wasted, and i do not know how to return it, will not have the time to disassemble it and all the shipping material is gone by now! Big mistake!
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
dav_gaud dav_gaud
Incomplete delivery
I only received boxes 1/3 and 2/3. I asked for a refund and Vevor refund me only 1/3 of my purchase. So I can’t assembly my purchase I’m missing a complete box to make the assembly. My first and my last purchache on Vevor. I paid 915$ with taxes , I got 305$ in refund …. So I paid 610$ for two boxes on 3 and I can’t do anything with that. Reallly desappointed
2 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
simcoemarine.service simcoemarine.service
Not reinforced enough very thin wobbles
Very weak I wouldn’t order spend more money get a better one.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Seppo Heinonen Seppo Heinonen
The user did not leave any written comments.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Roland Barth Roland Barth
Selber abholen oder nicht kaufen!
Selber abholen oder nicht kaufen! 1 Selber abholen oder nicht kaufen! 1 Selber abholen oder nicht kaufen! 1 Selber abholen oder nicht kaufen! 1
Kam in völlig zerrissenen und geflickten Paketen an, an den Dachblechen sind die Ecken umgebogen. Mal sehen ob sich das zusammensetzen lässt. Ein Witz das in dieser Form/Verpackung per Paketdienst zu versenden. Außerdem: Die Pakete sind für einen Paketdienst-FahrerIn unmöglich zu handeln, viel zu schwer. Alles zusammen: Ein Witz! ———————————————- Nachtrag: Die angebotene Kulanzlösung sah noch vor ich müsste für Refundierung das Produkt „unbrauchbar“ machen. Also noch über Stunden Bleche und Profilrohre zerschneiden, und 150kg Alteisen entsorgen?! Man kann nur dem Kopf schütteln…
4 people found this helpful
Customer Service Reply: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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satcom satcom
Be careful when ordering something that consists of more than one piece.
All parts didn’t arrive. Had to fight over email for a week to get my money back. Still didn’t receive it all. Was offered a partial refund instead. I even purchased shipping insurance.
2 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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