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VEVOR Manual Pole Saw, 2.2-8.2 m Extendable Tree Pruner, Sharp Steel Blade and Scissors High Branches Trimming, Branch Trimmer with Lightweight 2.4 m Fiberglass Handles, for Pruning Palms and Shrubs

Customer Reviews for VEVOR Manual Pole Saw, 2.2-8.2 m Extendable Tree Pruner, Sharp Steel Blade and Scissors High Branches Trimming, Branch Trimmer with Lightweight 2.4 m Fiberglass Handles, for Pruning Palms and Shrubs

8 m-Double Hook Saw + Spare Saw Blade + Scissors

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Jon Silvers Jon Silvers
Mr
8 m-Double Hook Saw + Spare Saw Blade
First time using the pulse, a, it was more challenging than I assumed, but I did get the job done
0 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate you sharing your feedback. Sincere apologies for any trouble this may have caused. For quick support, please reach out via our online "Contact Us" section—our after-sales team is ready to help. Thank you for your understanding.
Stephen K Stephen K
mr
8 m-Double Hook Saw + Spare Saw Blade
Gets a solid 3 stars because there was some good and bad. Good sharp blade, sections fit together well and are solid when together. |Bad. lost 2 of the bolts after an hour. If you buy one waste some threadlock and tighten them down yourself Sections are shortish so there are a lot of them Gets very wavy when you extend it most of the way. Little or no control over the blade. i wouldn't buy the 27 footer again but I would buy the shorter version
2 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback is appreciated. We apologize for any inconvenience caused. To get prompt support, visit our online "Contact Us" section—our after-sales team will assist quickly. Thank you for your understanding.
Braxton Braxton
Pole saw
8 m-Double Hook Saw + Spare Saw Blade + Scissors
Has tons of little pieces of fiberglass all over the poles I unpacked them and as you screw on each stick more fiberglass sheds off onto your hands not the most pleasant feeling in between your fingers but works well and does its job
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your feedback. Please accept our apologies for any inconvenience. For immediate assistance, reach out through our online "Contact Us" page—our after-sales team is ready to help. We appreciate your understanding.
Apps Trader Apps Trader
Great Tool
3 m-Single Hook Saw
It got the job done, great value
0 people found this helpful
Adrian Adrian
Qualité médiocre
8 m-Double Hook Saw + Spare Saw Blade + Scissors
Qualité médiocre  1 Qualité médiocre  1 Qualité médiocre  1 Qualité médiocre  1
La ficelle a lâché au bout de 10 coupes. La lame du sécateur se met de travers et finit complètement abîmée. Au bout d’une heure de travail l’ensemble sécateur s’est desserti de son support. Qualité de produit plus que médiocre et fini hors service à sa première utilisation. Une honte.
4 people found this helpful
Customer Service Reply: Nous avons bien reçu votre ticket concernant ce problème. Notre équipe d'assistance client assurera le suivi de votre problème sous 24 heures et continuera à vous aider jusqu'à ce que tous vos besoins soient résolus. Veuillez consulter régulièrement les réponses aux tickets et les notifications par e-mail.
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Glen Glen
Yes
8 m-Double Hook Saw + Spare Saw Blade + Scissors
This company is a scamming piece of shit. They are chinese thieves and sell crap product. They do not follow their own warranty promisses and run a scam bot to deal with customers.
4 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Robert Robert
Retired, 78 year old man, in spare time, occationally working with the saw at our country house
8 m-Double Hook Saw + Spare Saw Blade
When the saw is mounted to its maximum length, the long handle is not very steady; it feels weak, so sawing becomes therefore a little tricky. I bought the saw exclusively for reaching tree branches high over the ground.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Gribou Gribou
Mister
8 m-Double Hook Saw + Spare Saw Blade + Scissors
Malheureusement, le produit ne correspond pas à mes attentes : pas de notice en français (mais le montage est facile). Les "cannes" s’emboîtent correctement. L'échenilloir se fixe à peu près correctement ,( il a 1 vis alors que le tige a 2 trous...on ne sait pas pourquoi). L'étui de protection de la scie ne s'adapte pas correctement à la lame, j'ai dû le recouper...Ça se gâte avec la scie, montée sur un tube très fin qui se visse sur un embout sur env. 15mm : le pas de vis faussé / déboîté après 2 coupes de 30mm env. sur un cerisier et un prunier à moins de 4 m de hauteur... Donc dispositif quasiment inutilisable, sauf à faire usiner une nouvelle fixation plus solide. Vevor m'a consenti une remise, mais je ne peux pas recommander cet achat, même pour un usage modéré.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Itchy Itchy
Regrets for days
8 m-Double Hook Saw + Spare Saw Blade + Scissors
Don't buy this unless you enjoy having your hands coated in fibreglass. Don't bother complaining about it - "wipe it with a rag" is the response you will get. Purchasing this has left me with very little confidence in Vevor's products and alleged warranties.
1 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Daniel Daniel
President
8 m-Double Hook Saw + Spare Saw Blade
The pole is too flexible and it already cracked under its own weight. Also sharpness is not that good. Lost my money.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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