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VEVOR Manual Pole Saw, 2.2-8.2 m Extendable Tree Pruner, Sharp Steel Blade and Scissors High Branches Trimming, Branch Trimmer with Lightweight 2.4 m Fiberglass Handles, for Pruning Palms and Shrubs

Customer Reviews for VEVOR Manual Pole Saw, 2.2-8.2 m Extendable Tree Pruner, Sharp Steel Blade and Scissors High Branches Trimming, Branch Trimmer with Lightweight 2.4 m Fiberglass Handles, for Pruning Palms and Shrubs

8 m-Double Hook Saw + Spare Saw Blade + Scissors

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Joakim Eklund Joakim Eklund
Mr
8 m-Double Hook Saw + Spare Saw Blade + Scissors
Helt värdelös grej.. För det första är det så tungt att det knappt går att få upp den i luften när den är fullt monterad, vill man tex sätta på en fällsax som vi skulle göra så funkar det inte alls. Man måste skruva ihop varje del. Vi kunde lyfta 3 delar ihop med fällsaxen på sedan fick en lyfta upp en skruva i nästa del.. Rekomenderas inte till någonting alls tyvärr..
0 people found this helpful
Customer Service Reply: Vi ber uppriktigt om ursäkt för de besvär som vår produkt orsakat. Vi förstår fullt ut den frustration som kan uppstå om det uppstår ett fel under användning. Vi strävar efter att åtgärda detta ärende snabbt. Vi kommer att ge dig en uppdatering om ditt problem via e-post. Var vänlig och kontrollera din inkorg för ytterligare korrespondens.
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Ihor Ihor
Vevor saw telescope
8 m-Double Hook Saw + Spare Saw Blade
I saw the description on the website and customer reviews and was impressed. Could this be what I was looking for? But it turned out to be a mistake. Each joint was poorly connected, with significant backlash. When cutting, it seemed like everything would just fly apart and fall on my head. I would definitely have returned it, but I gave it to my uncle in another country. So it will most likely end up in the rubbish bin.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Edwin Edwin
Homeowner
8 m-Double Hook Saw + Spare Saw Blade + Scissors
Blade broke off on first day of use. Asked Vevor for refund immediately and got nowhere.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
PkinWI PkinWI
Don’t waste your money!
8 m-Double Hook Saw + Spare Saw Blade + Scissors
What a piece of junk! Was not complete, missing parts, missing a saw blade and missing cutter blade on pull trimmer! Vevor customer service is terrible, was not able to get parts, never offered to send replacement. Never offered me to return. Finally was able together a refund. Still looking for a good pole saw!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Cheryl Hill Cheryl Hill
Xxx
8 m-Double Hook Saw + Spare Saw Blade + Scissors
I Ordered this twice but never received it. Both times they said the address was wrong but it wasn’t. I was Refunded after I reached out to them. Very frustrating.
0 people found this helpful
Customer Service Reply: To our valued customer, thank you for being patient and cooperative. We’re actively working to resolve your concerns and are dedicated to finding a solution that meets your needs. Please check your ticket and email periodically to stay updated on the progress. If you need further help or have additional questions, don’t hesitate to contact us.
jennifer Parker jennifer Parker
Manual Pole Saw. Extendable.
8 m-Double Hook Saw + Spare Saw Blade + Scissors
Way to heavy to use the full length. Dangerous. Disappointed that I can't use it for its intended purpose.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Mick Mick
Poor quality
8 m-Double Hook Saw + Spare Saw Blade
Blade is poor and ineffective
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
russell gibbs russell gibbs
Pretty pointless.
8 m-Double Hook Saw + Spare Saw Blade
I purchased the pole saw in good faith, believing that when the blade breaks or blunts, I would be able to easily purchase a new blade. That is not the case. Instead, VEVOR expects you to purchase a completely new setup, as they do not sell replacement blades. I've never heard of anything more ridiculous. I would go as far as calling it a scam. The poles themselves are reasonably made. But the blades are not, meaning they go blunt pretty quickly. Save yourself the money and invest in a silky fox. More money initially, but at least you can buy spare parts and the blades will outlive these ten times over. Saving money in the long run.
2 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Jeff M Jeff M
Mr
8 m-Double Hook Saw + Spare Saw Blade
I never received this item.
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Stef Stef
Mr
8 m-Double Hook Saw + Spare Saw Blade
The item has not been delivered. Please proceed with the refund!
0 people found this helpful
Customer Service Reply: We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.

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