VEVOR Hot Tub Step, 2-Step Spa Outdoor Stairs, Heavy Duty 635 mm Wide HIPS Above-Ground/Inflatable Pool Ladder with 272.2 kg Weight Capacity, Multi-Use for Porch, Patio, Deck, Campers, Graphite Gray

Customer Reviews for VEVOR Hot Tub Step, 2-Step Spa Outdoor Stairs, Heavy Duty 635 mm Wide HIPS Above-Ground/Inflatable Pool Ladder with 272.2 kg Weight Capacity, Multi-Use for Porch, Patio, Deck, Campers, Graphite Gray

Size: 25inch Load Capacity: 600lbs

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4 Out of 5

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Bryan

Broken

Size: 25inch Load Capacity: 600lbs Verified Purchase

Open the box and stuff is all broken now jumping through hoops to getting refund or replacement.....

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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

Jose

Size: 25inch Load Capacity: 600lbs Verified Purchase

One piece broken. Your IA did not give response. I sent the image to the IA

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Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.

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Customer Reviews for VEVOR Hot Tub Step, 2-Step Spa Outdoor Stairs, Heavy Duty 635 mm Wide HIPS Above-Ground/Inflatable Pool Ladder with 272.2 kg Weight Capacity, Multi-Use for Porch, Patio, Deck, Campers, Graphite Gray

Customer Reviews

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