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VEVOR Floor-to-Ceiling Transfer Pole, Tension Mounted Bathroom Grab Bar with Anti-Slip Curve Handle, 300 Lbs Capacity Security Pole for Elderly, Ideal Senior Safety Pole for 7-10 Ft Ceilings, White

Customer Reviews for VEVOR Floor-to-Ceiling Transfer Pole, Tension Mounted Bathroom Grab Bar with Anti-Slip Curve Handle, 300 Lbs Capacity Security Pole for Elderly, Ideal Senior Safety Pole for 7-10 Ft Ceilings, White

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Customer Reviews

4 Out of 5
Based on 44 reviews
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44 Reviews
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Piksum Blau Piksum Blau
Not function as intended
Tjhevscrews were slightly tightened as instructed by Susan on our ticket for return and refund. The torque was locked as instructed. However the Transfer rod is still not safe and dangerous to use. The rod turns and ceiling panel moved when the elderly patient grabbed to use the handrail. We would like to return and receive a refund.
1 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Karl Karl
Dr
Dr 1
Nach Erhalt habe ich es zurück geschickt. Am 03.01.26 war das Paket bei versenden eingetroffen. Heute der 17.01.26 immer noch keine Erstattung. Immer wieder antworten von KI aber Geld bis jetzt nich da. Jetzt keine Kommunikation mehr. Noch mal werde ich da nich kaufen. Wer sich erger sparen will sollte lieber woanders kaufen.
1 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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ad van den bogaard ad van den bogaard
pakpaal veiligheidbeugel
geen Nederlandse beschrijving en zeer moeilijk in elkaar te zetten paal c is haast niet in paal d te krijgen heel pijp zit vol bramen heb met lomp geweld in mekaar moeten zetten met hamer en plank dus niet meer te verhuizen heb hem gemonteerd maar zal hem zonder slijptol niet meer van zijn plaats kunnen krijgen
1 people found this helpful
Customer Service Reply: Hallo! We stellen het erg op prijs dat u uw winkelervaring met ons deelt. Het betekent veel voor ons en helpt ons om te verbeteren. Nogmaals bedankt voor uw waardevolle feedback!
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Malcolm Davis Malcolm Davis
Owner
I bought 2 of the floor to ceiling transfer poles. The threads gaulded on both units when I attempted to adjust them securely to the floor and ceiling.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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