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VEVOR Flex-Head Ratcheting Wrench Set, 30-Piece SAE and Metric, 72 Teeth, Cr-V Steel Ratchet Flexible Combination Wrench Set with Roll Up Pouch, for General Household and Automotive Repairs, Silver

Customer Reviews for VEVOR Flex-Head Ratcheting Wrench Set, 30-Piece SAE and Metric, 72 Teeth, Cr-V Steel Ratchet Flexible Combination Wrench Set with Roll Up Pouch, for General Household and Automotive Repairs, Silver

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Customer Reviews

4 Out of 5
Based on 630 reviews
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Mike Mike
2 months on the jobsite
I use these wrenches everyday to put up pipe hangers. They lasted about 2 months before the 7/16th completely stripped out on the ratchet side and now will not tighten or loosen anything just spins freely. I was very excited to give these a try but very disappointed in the quality. Save money and buy gear wrench.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Otrder never came Otrder never came
Did not receive
Never received the order. It was somehow "lost". Received a refund.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Michael Salvi Michael Salvi
Owner
30 pcs Metric & Imperial
I can't review the wrenches as I have never received them. Shipper posted item lost. Been trying to get this resolved. I bought my son the same set of wrenches and they are very good.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Omar Zamora Omar Zamora
Bsh
24 pcs Metric & Imperial
I didn't receive my package, supposedly because my address was wrong. I got a refund, but it was a terrible excuse.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Lazaro Mena Lazaro Mena
Mr
16 pcs Metric
Hi I never receive this order, if you don’t have the parts please return the money thank you
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Robert Robert
Engineer
24 pcs Metric & Imperial
Sadly one of the wrenches ratchet did not work. Vevor did refund me most of the cost.
1 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Allen Terry Allen Terry
Mr
16 pcs Metric
Never recieved no refund as of this date
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Fernando Ramirez Fernando Ramirez
Combination wrenches metric
16 pcs Metric
If i could get a tracking update and or the tools i ordered have gotten with customer servce and they them selves dont know were my order is so there is no way to make a review on something that say deliver !??? And product to review ???????
0 people found this helpful
Customer Service Reply: "Dear valued customer, We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process. In the meantime, Our customer service team will follow up with you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages."
Krasimir Kolev Krasimir Kolev
Krasimechanik@gmail.com
24 pcs Metric & Imperial
Nach eine Monate arbeiten die ratchenschlüsel funktioniert nicht
0 people found this helpful
Customer Service Reply: Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie Schwierigkeiten mit dem Produkt hatten. Wir haben ein Ticket für Sie erstellt, um den Sachverhalt weiter zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Peter Fitzsimons Peter Fitzsimons
Mr
16 pcs Metric
Very poor quality
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!

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