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VEVOR Flex-Head Ratcheting Wrench Set, 24-Piece SAE and Metric, 72 Teeth, Cr-V Steel Ratchet Flexible Combination Wrench Set with Storage Case, for General Household, Automotive Repairs, Gray Nickel

Customer Reviews for VEVOR Flex-Head Ratcheting Wrench Set, 24-Piece SAE and Metric, 72 Teeth, Cr-V Steel Ratchet Flexible Combination Wrench Set with Storage Case, for General Household, Automotive Repairs, Gray Nickel

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Customer Reviews

4 Out of 5
Based on 618 reviews
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618 Reviews
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Todd LaBarge Todd LaBarge
Mr
30 pcs Metric & Imperial
Well after 3 weeks and several messages to them they finally refunded my money because the wrenches never showed up despite saying they were out for delivery.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Larry Endriss Larry Endriss
Mr
Bad wrench broke first time used ¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
2 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Mike Wilson Mike Wilson
Ratcheting combination wrench set
30 pcs Metric & Imperial
The 5/16 wrench doesn’t ratchet. Spins freely
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Brandon Blevins Brandon Blevins
Junk
I'm missing one wrench (9/16) the finish on a lot of the other ones sucks. Complete waste of time and money
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Greg Greg
Mr
First wrench I used out of the package the ratchet started slipping and broke never even got to use it one time without problems I submitted a request for a return and I get a email for a review so I guess I’ll just continue to wait for a return or a credit on these tools
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Derek Derek
Didn't receive
Bought 3 products and shipping protection. Only received 1 package and was told I had to find my other 2 because the packages were labeled "delivered ".
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Santiago rios Santiago rios
Package stolen
Never got them
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Mike Mike
2 months on the jobsite
I use these wrenches everyday to put up pipe hangers. They lasted about 2 months before the 7/16th completely stripped out on the ratchet side and now will not tighten or loosen anything just spins freely. I was very excited to give these a try but very disappointed in the quality. Save money and buy gear wrench.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Otrder never came Otrder never came
Did not receive
Never received the order. It was somehow "lost". Received a refund.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Michael Salvi Michael Salvi
Owner
30 pcs Metric & Imperial
I can't review the wrenches as I have never received them. Shipper posted item lost. Been trying to get this resolved. I bought my son the same set of wrenches and they are very good.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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