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VEVOR Flex-Head Ratcheting Wrench Set, 24-Piece SAE and Metric, 72 Teeth, Cr-V Steel Ratchet Flexible Combination Wrench Set with Storage Case, for General Household, Automotive Repairs, Gray Nickel

Customer Reviews for VEVOR Flex-Head Ratcheting Wrench Set, 24-Piece SAE and Metric, 72 Teeth, Cr-V Steel Ratchet Flexible Combination Wrench Set with Storage Case, for General Household, Automotive Repairs, Gray Nickel

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Customer Reviews

4 Out of 5
Based on 634 reviews
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paul mitchell paul mitchell
Broken ratchet
16 pcs Metric
Only light work done and the 19 ratchet has failed
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vevor tester Vevor tester
It's from China expect what you expect
16 pcs Metric
Works as expected from China probably don't have a long shelf life if you use them everyday you can see they're cheap
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
rustyphaup rustyphaup
Used one time and broke
Bag they came in looked like they been thrown around and it was ripped up were the wrenches would fall out and the first wrench I used was a 14 mm and the ratchet broke.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
superG superG
8mm ratchet just spins around, not ratcheting.
8mm ratcheting head is spinning around one in a while catches. i need to see if customer service responds. i will update the review if they do.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
James Blackwell James Blackwell
good sturdy built set
good sturdy built set 2
good set just got a duplicate can I be sent the wrench im missing missing the 13
4 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
btheusch btheusch
1/2 inch wrench was not manufactured correctly
The 1/2 inch box end wrench does not fit a 1/2 inch bolt or nut
1 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
hdsierra hdsierra
Not yet received
I have not received this yet so can't give it a review
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Paul Angerami Paul Angerami
don't buy
30 pcs Metric & Imperial
ratcheting part has failed on two the wrenches within the frist few times of using them. would like to return
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Andrea Sileoni Andrea Sileoni
Ritardo parecchio di consegna.
16 pcs Metric
Ancora non ho ricevuto il messaggio dal UPS.il prodotto ancora non ricevuto.
0 people found this helpful
Customer Service Reply: Abbiamo aperto una pratica per gestire questa segnalazione. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti invitiamo a controllare tempestivamente la tua casella di posta per i nostri messaggi.
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ryancopp ryancopp
Cheap, broke on first use.
Literally the first use, the 8mm ratchet end broke and just free spins. on the third use, another one did it. I emailed about a return and they wanted "a video of the unit not working". Done with Vevor. Cheap junk
3 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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