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VEVOR Flex-Head Ratcheting Wrench Set, 24-Piece SAE and Metric, 72 Teeth, Cr-V Steel Ratchet Flexible Combination Wrench Set with Storage Case, for General Household and Automotive Repairs, Black

Customer Reviews for VEVOR Flex-Head Ratcheting Wrench Set, 24-Piece SAE and Metric, 72 Teeth, Cr-V Steel Ratchet Flexible Combination Wrench Set with Storage Case, for General Household and Automotive Repairs, Black

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Customer Reviews

4 Out of 5
Based on 618 reviews
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618 Reviews
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btheusch btheusch
1/2 inch wrench was not manufactured correctly
The 1/2 inch box end wrench does not fit a 1/2 inch bolt or nut
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
hdsierra hdsierra
Not yet received
I have not received this yet so can't give it a review
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
ellisdubuque@yahoo.com ellisdubuque@yahoo.com
want a new set or refund
Purchased Oct 15th 2026. I used 4 of the wrenches and 2 of them had gears stripped and didn't work and slipped. I've bought many things from Vevor and everything has been great , except theses wrenches.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is resolved. Please check your inbox promptly for our messages.
Paul Angerami Paul Angerami
don't buy
30 pcs Metric & Imperial
ratcheting part has failed on two the wrenches within the frist few times of using them. would like to return
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Andrea Sileoni Andrea Sileoni
Ritardo parecchio di consegna.
16 pcs Metric
Ancora non ho ricevuto il messaggio dal UPS.il prodotto ancora non ricevuto.
0 people found this helpful
Customer Service Reply: Abbiamo aperto una pratica per gestire questa segnalazione. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti invitiamo a controllare tempestivamente la tua casella di posta per i nostri messaggi.
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ss454elco1 ss454elco1
wrench broke on the first use
Wrenches are nice looking. BUT, the very first time I used the first wrench, it broke. I didn't even get the bolt the whole way out when the wrench stopped ratcheting and now it's locked.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mike Prewitt Mike Prewitt
Dont bother, they are not quality wrenches
I wish I could give these a good review. All the other Vevor stuff I have is top notch. These wrenches are very attractive as far as wrenches go but the price is great but the metal is soft. I had to take a fitting off an air chuck with a 9/16 end wrench. It actually spread the wrench open and put dents on the side of the wrench. I have hundreds of other wrenches going back 50 years. Ive never seen that happen. I'll keep these around for light use and have them hanging on the wall for convnenience on the rather nice holder but but the wrenches themselves are crap.
2 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Klaus Kaad Klaus Kaad
Poor quality
Way to thick and not hardended as proper tools
2 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dan Jensen Dan Jensen
Vvs
En nøgle er gået i stykker
0 people found this helpful
Customer Service Reply: Vi har oprettet en sag, så du kan følge op på dette problem. Vores kundesupportteam vil kontakte dig via e-mail og give dig opdateringer, indtil problemet er løst. Tjek venligst din indbakke med det samme for at se vores beskeder.
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braseb60 braseb60
Ratchet renches didn't work.
30 pcs Metric & Imperial
The first two wrenches I went to use (8mm then the 5/16) do not ratchet. Others I have tried seem to be ok. Was pretty disappointed when the very first two wrenches i tried don't work
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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