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VEVOR Double Doors 7.2 cu.ft Safe Box with Key Lock & Password, Safe Lock Box with Fireproof Bag, Key Rack, LED Light and 2 Height Adjustable and Removable Divider for Money, Documents, Jewelry and Valuables, Black

Customer Reviews for VEVOR Double Doors 7.2 cu.ft Safe Box with Key Lock & Password, Safe Lock Box with Fireproof Bag, Key Rack, LED Light and 2 Height Adjustable and Removable Divider for Money, Documents, Jewelry and Valuables, Black

Customer Reviews

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Gary Gary
Mr
Never received the item
3 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Peter Peter
Utilisitateur
Systeme de serrures en plastic risque de ne pas resister pour un usage important ! Un système métallique serai mieux ! Pas très facile de changer le code de base ! Plusieurs essais nécessaires avec déclenchement de l'alarme et malgré les notices explicatives.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Juan Juan
me
The safe arrived with damage on one of the corners, which was disappointing straight out of the box. Setting up the password was also far more complicated than expected. The instructions were not very clear, and I ended up having to search for a video online just to figure out how to program it properly. Once set up, the safe works fine, but the damaged corner and difficult setup process definitely took away from the overall experience.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Niko Henot Niko Henot
Klacht
Julli heb top kwaliteit geleverd .maar door de leverancier die met alles gooien is er een hoek beschadigd
0 people found this helpful
Customer Service Reply: Onze oprechte excuses voor de teleurstellende logistieke ervaring die u heeft ondervonden. We hebben dit probleem opgemerkt en zullen het terugkoppelen aan onze logistieke partner om het bezorgproces te optimaliseren. Bedankt voor uw feedback, waarmee we onze dienstverlening kunnen verbeteren. We sturen u een update over uw probleem via e-mail; controleer uw inbox voor verdere correspondentie.
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Michel Tardif Michel Tardif
Monsieur
Monsieur  1 Monsieur  1 Monsieur  1 Monsieur  1
J'ai été très déçu par mon achat de ce coffre-fort, premièrement il est arrivé endommagé la porte était renforcer et ne voulait pas ouvrir j'ai contacté Vevor pour me faire rembourser, ils m'ont répondu 24 heures plus tard qu'ils étaient désolé que je n'est pas reçu mon coffre-fort et qu'il fallait attendre 36 heures pour porté plainte au service à la clientèle. Lorsque je leur est dit que le coffre-fort était bel et bien arrivé mes qu'il était endommagé ils m'ont dit qu'il me répondrais dans 48 heures, et finalement 24 heures plus tard ils m'ont offert $80.00 pour dédommagement eille je veut être remboursé intégralement et oui je vais le prendre le $80.00 en plus du $385.00 que j'ai due débourser
4 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Ayache yann Ayache yann
Coffre fort
Arriver casser et défectueux
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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grappig grappig
Kluis
Prima om wat op te bergen maar beetje dief heeft deze in een hand omdraai open
0 people found this helpful
Customer Service Reply: Hallo! We stellen het erg op prijs dat u uw winkelervaring met ons deelt. Het betekent veel voor ons en helpt ons om te verbeteren. Nogmaals bedankt voor uw waardevolle feedback!
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Bruchez Bruchez
Léger, mode emploi en anglais
Pas de mède d’emploi en français, programmation du code difficile
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Pour toute question, n'hésitez pas à nous recontacter.
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Daimara Daimara
Olano
Safe is POS. Its very light weight and workmanship is horrible. mine was shipped used and missing a door
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
did not receive did not receive
Did Not Receive
It's hard to rate a product that you ordered and paid for but over a month later and never receiving the product, you are finally reimbursed. Vevor was polite and had many excuses but still had my money in their possession for over a month and never provided an acceptable explanation on why I did not receive the item ordered.
3 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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