Customer Reviews for VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Square Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Boat and Trailer

Not at all impressed. Features are great and price great but ran less that 2 gallons of fuel through it and now its throwing error codes E08. Battling with vevor now for 5 days and to no avail. Unit is less than a month old amd cant even get support or a return or a response back from them. Very frustrating as I've bought many things on vevor and never been dissatisfied. Customer support is a joke. I do believe this unit may have been flawed and just an issue with it as these seem to work well for people but the lack of cooperation from support is very sad.

It doesn’t work

It will not power up. Nothing, checked power source, fuse, connection. Nothing on screen followed instructions. Im going to see how to get a replacement.

Package arrived damaged and customer service is a joke. Even bought extended warranty. Wants me to send pics of damaged item. Then send me Package pics then did you troubleshoot the product. If I was a hvac technician I wouldn't need to return would I? Spent alot of money with them this past year but no more.

don’t buy from this company

Unreliable , not very good heat , technology over done ,won't start unless you spend 20 minutes and fiddle with it VERY DISAPPOINTED ☹️😔

Had to get a handy friend to help me install this. It is NOT quick, easy, or convenient. I cannot recommend enough that you buy from someone else and do not purchase Vevor heaters. How the hell is this company suggesting to use a wire hanger to install the fuel port in the side of the fuel tank? It has to be pushed through from the inside out and you recommend a hanger?? Why as soon as I touched the bare wires to the recommend 12v battery the fuse broke instantly? Why does vevor not allow for returns/exchanges and why in gods name is this SO DIFFICULT to install and setup? Whoever designed this needs to be fired for lying on their resume, they are NOT an engineer, they are a CRACKHEAD

Worked for one day

My diesel heater came with parts missing to connect the fuel tank up, customer service are useless and i have to send endless videos to undergo "technical diagnosis" There shouldn't be anything technical just send the parts and stop messing me about so i can set the heater up!!!

So I bought one of these on 26th October and it arrived a couple of days later. Got all set up as per the instruction and... Nothing. E8 error, combustion failure. I had a look under the cover and it was apparent the fuel pump was faulty and barely providing any fuel to the burner. I recorded a video and sent it to Vevor, who replied with an instructional video of how to prime the fuel line and do a dry burn, which they recommended I do 5 or so times. I did this and to absolutely no surprise the fuel pump couldn't prime the line and I now also had E10 errors. Magical. Back on to Vevor support (who are in China so you only get 1 reply per day...) who offered to send out a replacement fuel pump to arrive in 10-15 days. It was quite mild at the time so I thought go for it, I'll survive. A week later winter hit the UK and I couldn't wait any longer - I let Vevor know I would like to return the COMPLETELY USELESS heater. Overnight reply came back, ”very sorry no problem we'll send you a return label. Or would you like £25 refunded and you can keep the heater?" No. Please send a return label Next day's reply,"how about £50 and you keep the heater" No. Please send a return label. Now 5 days after requesting a return, "we have 2 options for you, we can send a replacement heater or we can refund you £50". No. Please send a return label or I will initiate a charge back for the heater as it does not work. Next day, a refund was processed. And I have to dispose of a faulty heater. Avoid.