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VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Square Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Boat and Trailer

Customer Reviews for VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Square Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Boat and Trailer

Orange Horizontal All in One 

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Disappointed Disappointed
Never Arrived
Orange Vertical All in One
Ordered it a month ago and it never arrived. Contacted support twice with no help. Shipping information has had it listed in my city since January 13th but nothing more.
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Jack Jones Jack Jones
D.O.A.
Orange Vertical All in One
First one I ordered works great, but wasn’t enough to heat my unisulated garage so I ordered another. Second one is nothing but issues throwing different codes every time. They claim problem free returns but returning is a problem. I admit customer service is above par and fast to reply. Rather than a problem free return they are sending me a complete generator set..I’m handy and don’t see a problem changing it out, but the expect the buyer to fix a brand new unit. What if a person doesn’t have the tools or capabilities. This is not a problem free return. I buy a lot from vevor. But this got me rethinking my future purchases.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Zubacorp Zubacorp
Mr
Control module failed after 1st use of less than an hour. Flimsy poor construction, wires routed over sharp edges no grommets.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Paul Paul
Bad
Don’t buy it will leak fast and i can’t start a return i think it won’t start i don’t know if it’s just defective but for me its not worth it to
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Josh Josh
Not functioning
Hello I finally opened the boxes of these and put them together and it doesn't get any power to it at all
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chris Chris
Cheap but awful when temps drop
Orange Vertical All in One
It’s a cheap heater and easy to set up for the price, however, when the temperature drops below 20°F, this thing really really really struggles to start and instead leaks because the fuel pump delivers too much diesel when the unit is trying to heat up.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Joe Joe
Owner
Red Vertical All in One
Can't review a product never got took over 3 weeks n 50 plus emails to get a refund just a heads up dont buy from Vevor cust serv is shit
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our serviceHello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Matthew Pfannenschmidt Matthew Pfannenschmidt
Never received, just refunded
Ordered another one. Hope it shows. Be nice to have before this huge snowstorm coming in.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Samuel alma diaz Samuel alma diaz
Me
Without APP No Plateau Module 8 kW
I bought five of these same heaters they are all malfunctioning with the same part vevor has lowered their price I'm pretty sure they know what's going on they're making it almost impossible for me to contact them they haven't contact me back yet I think it's a scam shame on you vivor
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Samuel alma diaz Samuel alma diaz
Me
Without APP No Plateau Module 8 kW
Do not buy these heaters I bought five of them they're all doing the same exact thing it's the control board it throws off three or four different codes after running it for a few days they have lowered the price on this I'm sure they know it's going on and I have tried to get into their returns and they will not contact me or let me contact them this is a scam I'm pretty sure shame on you vevor.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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