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VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Blue LCD Switch, Low Noise, Pre-Heating Function, for RV, Truck, Camper, Van, Boat and Trailer

Customer Reviews for VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Blue LCD Switch, Low Noise, Pre-Heating Function, for RV, Truck, Camper, Van, Boat and Trailer

Vertical Type No 8KW-Red

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Holly Davidson Holly Davidson
Diesel heater
Vertical Type No 8KW-Red
When it arrived, the box was in good shape, but the metal surround on the diesel heater was damaged in several places. We filed a complaint and let whoever know and took lots of pictures but we really haven't gotten a response. We just keep getting emails saying our ticket is going to expire. It's frustrating.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Inna Inna
Error codes
Vertical Type No 8KW-Red
Ran great gor a month, and then of course after the 30 days it started giving me an E10 error and won't start! I'm devastated because it's 20° outside right now. And I feel like I wasted my money now. It worked fine for the first couple days.
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Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nate Nate
Disel heater
Vertical Type No 8KW-Red
5th one purchased, good for about a year and fuel pumps go out. Makes more sense to just replace it when the fuel pump goes out as it's almost 1/2 the total price of just buying another unit
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Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Michael Michael
Vevor 8kw
Vevor 8kw 3
Ne fonctionne pas totalement niveau thermostat Il est impossible à régler Exemple demande de 16 degrés au thermostat Chauffe en continu et ne s'arrête jamais de chauffer Chaleur insoutenable quand on rentre dans la pièce malheureusement j'ai 28 degrés dans ma pièce ce qui est beaucoup trop Si il fonctionnerait correctement je suis certain que ça serait un top produit.....
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Andre Andre
Heater
Perfect apparaat werkt na behoren en is snel geleverd handleiding is duidelijk alleen de brandstofslang heb ik niet gebruikt maar een betere erop gezet
0 people found this helpful
Customer Service Reply: Hallo! We stellen het erg op prijs dat u uw winkelervaring met ons deelt. Het betekent veel voor ons en helpt ons om te verbeteren. Nogmaals bedankt voor uw waardevolle feedback!
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Victor Board Victor Board
Mr
It's quite noisy, the fuel pump as well as the blower, but pumps out a lot of heat. The heat sensor was faulty, they are sending me a replacement one. It only took 5 days to get the unit, I'm now on week 2 waiting for the sensor . If you don't mind the noise it's a lot f bang for yr buck. Remote and app w it is really cool
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Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Jacques Jacques
grille de ventilation
Split Type No 8KW-Orange
est-ce possible de ce procurer des grilles de ventillation de 75mm. , ajustable, refermable et orientable pour ce chauffage . Merci,
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Yann Yann
Chauffage VAN
Bon produit , le gros problème il manque une notice en FRANÇAIS. IMPOSSIBLE de faire les reglage si on ne parle pas anglais et encore ! Dommage. Sinon il faut laisser les paramètres d'usine pour un fonctionnement correct.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Betsy Betsy
Becerra
Necesito devolver los artículos y me estáis dando muchas vueltas y me liaís. No sé bien cómo logro devolverlo sin tantos mensajes aislados de vuestra parte!! 🙃
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema y hemos estado en comunicación constante con usted al respecto. Le enviamos una solución por correo electrónico y ahora esperamos su respuesta. Le aseguramos que seguiremos haciendo un seguimiento hasta que el problema esté completamente resuelto. Le rogamos que revise periódicamente las respuestas a su solicitud y las alertas por correo electrónico.
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John John
VEVOR diesel air heater
I bought two of these, unfortunately after running one of them through about 10 gallons diesel and I started have black smoke come out of the exhaust, I thought it may have been because of a spill, but I have not yet figured out why it’s doing this however it’s frustrating!! I have not tried the second one let.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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