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VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Blue LCD Switch, Low Noise, Pre-Heating Function, for RV, Truck, Camper, Van, Boat and Trailer

Customer Reviews for VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Blue LCD Switch, Low Noise, Pre-Heating Function, for RV, Truck, Camper, Van, Boat and Trailer

Vertical Type No 8KW-Red
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Customer Reviews

4 Out of 5
Based on 2635 reviews
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2635 Reviews
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tkefrost tkefrost
Assembly complicated
Split Type No 8KW-Orange
Waaaay too complicated to assemble. You even have to drill and tap your hole in the diesel tank to hook up the fuel line.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
mi*** mi***
Having power issues.
Vertical Type No 8KW-Orange
I bought this unit last year. Never tried to us it until a few days ago. Plug it into power convertor and nothing works. I have 12v going to and it off the fuse but control panel won't come on. I've checked for lose connections and still no power to control panel
2 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464885706194944] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
richardb2244@gmail.com richardb2244@gmail.com
Return wrong unit
Must return it it's the wrong kilowatt I ordered a 8 kilowatt not two kilowatts returning tomorrow
0 people found this helpful
dustybrown8 dustybrown8
The fact they don’t follow up
Box was smashed. Not vevors fault but they aren’t getting back to me on a refund and replacement
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
ha*** ha***
Didn’t receive it
I did not receive it they sent it back to sender today cause they couldn’t find my address and I was so mad I was looking forward to using it this winter in my car but I guess not I’m so frustrated
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vevorsucks Vevorsucks
Don't order anything from Vevor
Garbage company, worst customer service experience ever. List my package and took weeks to resolve anything. Had to cancel my trip because they couldn't do their job.
3 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
if*** if***
Item not arrived
I never recive the item . slow communication, slow to resolve the isue and refund my money . Not a good experience here.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our after-sales and customer service did not meet your expectations. Your feedback is very important to us, and we appreciate you bringing this to our attention. We're pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. It means a great deal to us that we were able to help reach a positive resolution. We truly value your trust and hope this experience reflects our commitment to supporting our customers. We look forward to serving you again and providing you with an even better experience in the future.
Vevor riscaldatore Vevor riscaldatore
Discreta
Vertical Type No 8KW-Red
Per il costo un po caro arrivata già da riparare pompa non funzionante ed rumorosa abbastanza durante la notte
0 people found this helpful
Customer Service Reply: Ciao! Ci dispiace molto che tu abbia avuto un'esperienza deludente con il nostro servizio post-vendita e assistenza clienti, e prendiamo molto sul serio il tuo feedback. Grazie mille per avercelo segnalato: il tuo contributo è fondamentale per aiutarci a risolvere il problema e a migliorare. Abbiamo notato che il problema da te segnalato è stato risolto tramite e-mail. Siamo lieti che il tuo problema sia stato affrontato tempestivamente. Se hai ulteriori domande, non esitare a contattarci di nuovo.
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Marshall Weiner Marshall Weiner
Y30 diesel heater
Vertical Type No 8KW-Red
It’s a very cool heater however the directions are useless. I have installed it correctly but cannot get the heat function to operate. A little start up directions specifically for the Y30 would be great. Once I get this heater working and heating my work shop I’m suit will be a 5 star rating. And yes I primed the system and no error codes.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Chuck Puckett Chuck Puckett
Homeowner
Vertical Type No 8KW-Red
SO so product not the greatest quality kinda hard to get together. Would not buy again
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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