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VEVOR Combination Wrench Set, 24-Piece Ratcheting Wrench Set with Organizer Rack, Cr-V Steel Wrench Set SAE 1/4" to 7/8", Metric 8 mm to 19 mm, Ideal for General Household, Auto Repairs, Emergency

Customer Reviews for VEVOR Combination Wrench Set, 24-Piece Ratcheting Wrench Set with Organizer Rack, Cr-V Steel Wrench Set SAE 1/4" to 7/8", Metric 8 mm to 19 mm, Ideal for General Household, Auto Repairs, Emergency

24 pcs Metric & Imperial

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Omar Zamora Omar Zamora
Bsh
24 pcs Metric & Imperial
I didn't receive my package, supposedly because my address was wrong. I got a refund, but it was a terrible excuse.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Robert Robert
Engineer
24 pcs Metric & Imperial
Sadly one of the wrenches ratchet did not work. Vevor did refund me most of the cost.
1 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Krasimir Kolev Krasimir Kolev
Krasimechanik@gmail.com
24 pcs Metric & Imperial
Nach eine Monate arbeiten die ratchenschlüsel funktioniert nicht
0 people found this helpful
Customer Service Reply: Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie Schwierigkeiten mit dem Produkt hatten. Wir haben ein Ticket für Sie erstellt, um den Sachverhalt weiter zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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James James
Gearhead
16 pcs Metric
Really disappointed. I love vevor stuff, but these wrenches, not so much. Quality is decent feeling, but the heads are so big it's a challenge to find anything to use them on, automotive wise. Ill be putting these in the give away bucket and I bought a name brand for my tool chest
1 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Sylvain Lalime Sylvain Lalime
I do NOT recommend
8 pcs Metric
The keys come in a very good quality pouch, and, at first glance, the wrenches look very good quality. However, the ratcheting part of the wrenches quality is poor, with huge increments between each "clics" of the ratcheting mechanism. The tolerances between the moving parts are very loose, quality definitely don't even comes close the competition. They are very cheap, though, and could be good enough as a starting kit, or to keep in a vehicle,to quickly fix some road hazards.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
John Deckard John Deckard
Missing parts
Missing parts 1
Missing 11/16,3/4,3/8,19,18,17 and 10mm where's my finche wrenches Ñnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnjjjjjioihhhhjhjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj
4 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Todd LaBarge Todd LaBarge
Mr
30 pcs Metric & Imperial
Well after 3 weeks and several messages to them they finally refunded my money because the wrenches never showed up despite saying they were out for delivery.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Larry Endriss Larry Endriss
Mr
Bad wrench broke first time used ¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
2 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Mike Wilson Mike Wilson
Ratcheting combination wrench set
30 pcs Metric & Imperial
The 5/16 wrench doesn’t ratchet. Spins freely
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Brandon Blevins Brandon Blevins
Junk
I'm missing one wrench (9/16) the finish on a lot of the other ones sucks. Complete waste of time and money
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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