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VEVOR Combination Wrench Set, 16-Piece Ratcheting Wrench Set with Organizer Rack, Cr-V Steel Wrench Set Metric 8 mm to 24 mm, Ideal for General Household, Garage, Workshop, Auto Repairs, Emergency

Customer Reviews for VEVOR Combination Wrench Set, 16-Piece Ratcheting Wrench Set with Organizer Rack, Cr-V Steel Wrench Set Metric 8 mm to 24 mm, Ideal for General Household, Garage, Workshop, Auto Repairs, Emergency

16 pcs Metric
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Customer Reviews

4 Out of 5
Based on 647 reviews
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Santiago rios Santiago rios
Package stolen
Never got them
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Mike Mike
2 months on the jobsite
I use these wrenches everyday to put up pipe hangers. They lasted about 2 months before the 7/16th completely stripped out on the ratchet side and now will not tighten or loosen anything just spins freely. I was very excited to give these a try but very disappointed in the quality. Save money and buy gear wrench.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Otrder never came Otrder never came
Did not receive
Never received the order. It was somehow "lost". Received a refund.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Michael Salvi Michael Salvi
Owner
30 pcs Metric & Imperial
I can't review the wrenches as I have never received them. Shipper posted item lost. Been trying to get this resolved. I bought my son the same set of wrenches and they are very good.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Omar Zamora Omar Zamora
Bsh
24 pcs Metric & Imperial
I didn't receive my package, supposedly because my address was wrong. I got a refund, but it was a terrible excuse.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Robert Robert
Engineer
24 pcs Metric & Imperial
Sadly one of the wrenches ratchet did not work. Vevor did refund me most of the cost.
1 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Krasimir Kolev Krasimir Kolev
Krasimechanik@gmail.com
24 pcs Metric & Imperial
Nach eine Monate arbeiten die ratchenschlüsel funktioniert nicht
0 people found this helpful
Customer Service Reply: Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie Schwierigkeiten mit dem Produkt hatten. Wir haben ein Ticket für Sie erstellt, um den Sachverhalt weiter zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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ByronSmith ByronSmith
Horrible
Absolutely horrible customer service. Never seen anything like it. Wait a month on an order that is obviously lost. They give u a date then when that is up u wait some more. Shop at harbor freight where they know how to treat a good customer
4 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.

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