Customer Reviews for VEVOR Chain and Binder Kit 3/8in-1/2in, Ratchet Load Binders 9215lbs Working Strength, Ratchet Binders and Chains, 3/8in x 10ft Chains with G70 Hooks, for Truck, Tie Down, Hauling, Towing

* The rubber on the handle does not stay. It comes off in your hand the minute you grab it. * The handle will not stay secured while screwed in it has not worked out well on any of our equipment.

Poor Quality compared to what I’m use to! Screw in handles are flimsy! Chains links are under sized compared to normal tie down chsins.

The binder are terrible want a refund from the binders

bien trop lourd pour être ergonomique et facile à mettre en œuvre . Juste bon a être retourné. A FUIR.

The service from your company..... sucks........I bought 2 sets one binder does not work....I have spent hours trying to get this solved.....nothing being done...the other 3 binders are fine

I received a package. It was half open missing two pieces reached out to VEVOR , they said it was the carriers problem. The reason I was missing two of my pieces which in my opinion if you’re selling a product and the purchaser does not receive all of the product does not matter whose fault it is you should make it right they agreed to refund me 30 or $35 and I have yet to receive that refund on my card. The product itself works well it’s just they leave a bad taste in your mouth when they’ do not fulfill their promise of making sure the customer receives the entire product so therefore I have found a new distributor to buy my products from. I really wish they would’ve done the right thing because I would’ve continued to buy from them very often.

Ordered four chains and four binders. When they came in the box was damaged and I was missing one chain and a handle to one of the binders. I have been unsuccessful getting someone to help get them replaced.

they never arrived

Got 3 chain binders was suppose to get 4. One is missing a handle. I also only received 2 out of 4 chains. Emailed with there AI customer service and it’s been like 2 weeks now and still haven’t received missing parts.

Never got order. Where lost in transit.