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VEVOR Chain and Binder Kit, 3/8"-1/2" Ratchet Load Binders 9200 lbs Working Load Limit, 3/8" x 10' G80 Chains with Grab Hooks, Ratchet Binders and Chains for Truck, Tie Down, Hauling, Towing, 2 Set

Customer Reviews for VEVOR Chain and Binder Kit, 3/8"-1/2" Ratchet Load Binders 9200 lbs Working Load Limit, 3/8" x 10' G80 Chains with Grab Hooks, Ratchet Binders and Chains for Truck, Tie Down, Hauling, Towing, 2 Set

2 pcs 4173kg 3m
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Customer Reviews

4 Out of 5
Based on 281 reviews
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269 reviews
BILL BILL
Pres
I wish I could review this. I never received it.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Scott Scott
Scott
Wouldn't recommend these to anyone very hard to use seem very very cheap
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nate Nate
Incomplete order
4 pcs 4180kg 3m
I order this kit and only receive 2 chain binders & one chain. Emailed them back & forth for a month & 2 months later they agreed to refund me for missing pieces.
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
TERRY TERRY
PARTS
4 pcs 4180kg 3m
ORDERED ON OCTOBER 21, 2025 HAVE NOT RECIEVED FULL ORDER YET.
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
TERRY TERRY
PARTS
ORDERED ON OCTOBER 21, 2025 HAVE NOT RECIEVED OUR FULL ORDER YET
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Patrick Thebeau Patrick Thebeau
Binders
The ratcheting part of the binder doesn’t work very good. And the handles won’t stay in.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Kyle Castonguay Kyle Castonguay
Mr
I ordered these binders even though they were more expensive than Trison tarps because of the free and fast shipping. The arrival date changed as soon as I checked out, and they arrived a few days late. But no high deal there. The real problem is that when I finally received them a day before I intended to use them, I noticed they have no load rating stamp or even a grade stamp on them (the chains are stamped however the binders are not), making them illegal to use for securing loads on the highway. Buyer beware!
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for any inconvenience. For further assistance, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved matters, and our after-sales team will work promptly to help. Thank you for your understanding.
Poor Service Poor Service
Never arrived
Price is fair, but it never arrived, I must of recevied 10 notices that it would be delivered a certian day, then when it never did, tracking gave another time, Vevor told me to wait a few more days, ,after over two weeks, I gave up, cancelled the order and ordered from another vendor that I recevied in three days. You think I would of got some sort of discount for a future order just to try to keep my business, never recevied anything.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Jason Cameron Jason Cameron
Owner
Very disappointed that half the order can and that Vevor would not ship the remaining pieces. After-Sale Service/Missing Parts/Accessories/Wrong Item Sent Ticket ID：1730918490770 Order Number：24102600929614225236 https://adsimg.vevorstatic.com/upload/vevor/attachment/20241106/image_1730918433_926.jpg
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