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VEVOR Chain and Binder Kit, 3/8"-1/2" Ratchet Load Binders 9200 lbs Working Load Limit, 3/8" x 10' G80 Chains with Grab Hooks, Ratchet Binders and Chains for Truck, Tie Down, Hauling, Towing, 2 Set

Customer Reviews for VEVOR Chain and Binder Kit, 3/8"-1/2" Ratchet Load Binders 9200 lbs Working Load Limit, 3/8" x 10' G80 Chains with Grab Hooks, Ratchet Binders and Chains for Truck, Tie Down, Hauling, Towing, 2 Set

2 pcs 4173kg 3m

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269 reviews
Abrams Abrams
Shipping Issues
Never got order. Where lost in transit.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed . Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
mike mike
sucks
The service from your company..... sucks........I bought 2 sets one binder does not work....I have spent hours trying to get this solved.....nothing being done...the other 3 binders are fine
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Alan Flanagan Alan Flanagan
Missing items that they won't ship
Bought these about a month ago. Missing important pieces. What a surprise. Took over three weeks just to get someone to say I'm getting some money back. Still hasn't shown up. Turns out, it's not enough. Can't buy the missing pieces. So I have chains and binders with no handles. Should have known better. Another lesson learned. Never guy from here.
0 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Terrible.  Do not buy Terrible. Do not buy
Horrible!! Stay far away
Binders twist with the chain and need 2 people to operate these Metal poles that go in the binder are so loose they fall out
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Javier Javier
No las volvería a comprar
Nada prácticas.
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
Dane Doerflinger Dane Doerflinger
Owner
4 pcs 4180kg 3m
Owner  3
I received a package. It was half open missing two pieces reached out to VEVOR , they said it was the carriers problem. The reason I was missing two of my pieces which in my opinion if you’re selling a product and the purchaser does not receive all of the product does not matter whose fault it is you should make it right they agreed to refund me 30 or $35 and I have yet to receive that refund on my card. The product itself works well it’s just they leave a bad taste in your mouth when they’ do not fulfill their promise of making sure the customer receives the entire product so therefore I have found a new distributor to buy my products from. I really wish they would’ve done the right thing because I would’ve continued to buy from them very often.
2 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Tyler Morris Tyler Morris
Mr
Binders are decent, handles are and binders are 2 different pieces and handles do not stay screwed in very well, they are very loose. First time I used them on the return trip home 1 of the handles unscrewed and fell on the road somewhere and I had no clue until I arrived back home. Probably will not buy these again for that reason.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Johnj Johnj
Chain unstamped
2 pcs 4173kg 3m
All graded chains are required to be stamped every 4 links with the grade of the chain. This chain should be stamped gr70 and it's not. If DOT inspects the chain they will Charge you
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Donald Donald
buyer
were good other than broke a chain second time i used them just be sure to keep well lubricated
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Andrew Andrew
Mediocre product
The ratchets are nice but are hard to swap from tightening to loosening. Also the handles vibrated out the first time I hauled my tractor with them. I recommend either putting some thread lock or tack welding them. I reached out to Vevor for a set of replacement handles and they said they aren’t available only full sets (binder and handles)
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

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