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VEVOR G80 Transport Binder Chain, 5/16" x 14.2' Tow Chain with Clevis Grab Hooks, 4900 lbs Safe Working Load, Heavy Duty Trailer Logging Chain for Transporting Towing Truck Tie Down Binding Equipment

Customer Reviews for VEVOR G80 Transport Binder Chain, 5/16" x 14.2' Tow Chain with Clevis Grab Hooks, 4900 lbs Safe Working Load, Heavy Duty Trailer Logging Chain for Transporting Towing Truck Tie Down Binding Equipment

1 Pack 0.79cm
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Customer Reviews

4 Out of 5
Based on 222 reviews
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222 Reviews
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222 reviews
cstevecollins728 cstevecollins728
Communication
1 Pack 0.79cm
I have not received my chain, why will not anyone respond to my emails , this has been going on way too long, without communication on y'alls in! that they would resend another chain that the first one got lost! Why can't I get a response
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
hngguns hngguns
The correct size would be nice.
I am sure these are great chains. They would be even better if they sent the correct size. I received 5/16 chains.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered with [VEVOR Binder Chain G80 Tie Down Tow Chain with Hooks 9.5mm x 313.9cm 2 Pack 3220.5 kg]. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 463703003703296] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
Lonnie Kellet Lonnie Kellet
Owner
Missing 2 handles and one handle wouldn’t even screw in. Cheap quality. Waste of money.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
x x
dump truck
.
0 people found this helpful
Customer Service Reply: Dear valued customer,For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
rick rick
former customer
never received had to get credit card company involved to get refund
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
rick rick
former customer
Vevor will not ship items nor refund your money. Have to get credit card company to intervene
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Johnathan long Johnathan long
Welder
Been over a month and I’ve not received my package
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Never showed up Never showed up
Missing in action
Item never showed up Had a big job to get done Very disappointed
0 people found this helpful
Customer Service Reply: Hello! We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Richard Rose Richard Rose
No show Vevor
Never arrived. I tried for over two weeks to get Vevor to locate and send them. Apparently we're stolen in Dallas while in transit. I do not recommend Vevor.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Larry Larry
Received no product
Placed order for product after not hearing any status I started inquiring. I was first told they could not find my order. Later told me it was shipped. Short of it after several emails I never received order and they cancelled it. They did refund my credit card over a month later. NEVER AGAIN!!!!
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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