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VEVOR Aluminum Work Plank Telescoping 6-9 ft/1.8-2.7 m 500 lb/226.8 kg Capacity Scaffold Plank

Customer Reviews for VEVOR Aluminum Work Plank Telescoping 6-9 ft/1.8-2.7 m 500 lb/226.8 kg Capacity Scaffold Plank

1.8-2.7 m

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Black Forest Black Forest
Owner
2.7-4.6 m
The product is good and worked as intended. However, we purchased from Vevor because it was stated that there was a two day delivery for a job that we had scheduled on Monday. This did not happen and it was not delivered until the following Thursday, which required us to reschedule the job and potentially lost revenue. However, we were able to salvage this job. The shipping should be updated to a more accurate date for any future purchases
0 people found this helpful
KrisIL KrisIL
Great tool
2.7-4.6 m
Works like a charm the only complain is the carrying strap broke at first lift. Nothing important but I wish it could last longer
0 people found this helpful
Oz_Buyer Oz_Buyer
Decent plank but it is not easy at all to use
2.4-3.9 m
This is quite a sturdy unit and works as described but there's a big gotcha. It requires two people to extend it. It's quite heavy (a good thing) and there is so much friction between the sliding aluminium planks that it effectively comes to a hard stop. I could only get the unit to extend by 30cm maximum! No matter which way I held it or angle I put it in, that's all I could pull out even after I oiled the joints (which gave me a little bit more). I destroyed one of the straps by pulling that in the effort to pull the plank section. The straps are basically lightweight rubbish actually, if the plank slipped off the ladder rung, it would rip straight off due to the weight. Needs to be leather. I wrote to Vevor with this issue and they passed it onto the supplier. The response was "this is a two person item" (I got the long one, not the short one). This is not written anywhere on the product page or in the received instructions. So be aware of it. Otherwise it's a good piece. If you are going to try solo, the method is to find a post or stake in the ground, hook one end over it and pull like hell to extend it to the desired length. The Vevor support process was good and quite satisfactory service.
1 people found this helpful
ag*** ag***
Abîmé
2.7-4.6 m
Abîmé 1
Article reçu abîmé, carton dans un état lamentable, visiblement un retour avec les premieres étiquettes d'envoi camouflées. Déçu de cet achat malgré que et article semble de bonne qualité
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous vous prions de bien vouloir accepter nos excuses pour la gêne occasionnée par l'endommagement du colis durant le transport. Un spécialiste vous contactera dans les 12 heures (ticket n° 464089248311296) afin de vous proposer une solution adaptée. Veuillez consulter votre boîte mail (à l'adresse associée à votre commande) et nous répondre.
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Integrity Ironworks Integrity Ironworks
Slick walking surface :-(
2.7-4.6 m
Top Surface is Slick as Sh!t. No grip. would not feel safe if used in a wet, snowy, or in an environment with a lot of dust that would make the smooth surface even worse. Also the "Slide" out part to elongate the plank is very hard to operate.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved. Please check your inbox promptly for our messages.
William E Palmer William E Palmer
Mr
1.8-2.7 m
Good
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better.
Dale Keith Dale Keith
Mr
1.8-2.7 m
The ladder plank is a good product. However you failed to send the wing nut bolts and the plank stop bolt and nut. I emailed you on your site when I got the ladder plank. Your site said they would fix that issue have not heard anything since. I had to take the ladder plank down to ace hardware to get three bolts to fit the M8-40 stop bolt and then get two M8 bolts for telescoping stops. Your direction said M12 bolts that was wrong it’s a M8 bolt thread.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Dave Dave
It’s a slippery nightmare
1.8-2.7 m
This 100% needs grooves. Any dust, overspray or whatever and it becomes a slippery nightmare. I use it and it works but you have to be so so careful.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
jose ramos jose ramos
Bad materials
2.4-3.9 m
I don't recommend, the material is very cheap not safe for heights, without using it was damaged. Doesn't take the weight it says.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Eddie Knodel Eddie Knodel
Commercial Project Manager
2.7-4.6 m
After we settled on a refund after 20 plus emails Vevor finally did a refund for $629 - VERY disappointed with that process! We was on a government job and OSHA would have fined us if we used them as they came in damaged. After settlement I had my guys cut up and destroy due to liability
1 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."

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