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VEVOR 8 Pack Straight Sublimation Tumblers, 591.5 ml Blank Tumbler Bulk, Stainless Steel Double Wall Tumbler Cups with Straw, Lid, Brush, Base, Shrink Wrap, Gift Box, for Heat Press and Heat Transfer

Customer Reviews for VEVOR 8 Pack Straight Sublimation Tumblers, 591.5 ml Blank Tumbler Bulk, Stainless Steel Double Wall Tumbler Cups with Straw, Lid, Brush, Base, Shrink Wrap, Gift Box, for Heat Press and Heat Transfer

20oz 8 Sets

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RICK RICK
Déçus
20oz 8 Sets
Très déçus car la commande était pas du tout le produit demandé j’ai reçus des chaussure de sécurité à la place quand on envoie un mail au service client sa ne réagi pas j’attend encore aujourd’hui pour qu’il m’envoie le produit excact d’autant plus que j’ai envoyé la réf et la photo
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Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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joe joe
buyer
20oz 50-Piece Set
buyer 1 buyer 1
That package received was severely damaged, and did damage to contents as well. Have been dealing with customer service, but seem to be going in circles. We are not happy.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Marie Marie
Manque éléments dans la commande
Il manque les pailles et il veulent rien faire
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Jo Jo
Wouldn’t know…
They look like they’d be perfect, however I can’t say what it worked like for final product as heat press never arrived.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Guilbert Guilbert
Colis ouvert
20oz 12-Piece Set
Colis ouvert par le desous lors de la réception et 4 pieces manquants dans le colis
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Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de soutien à la clientèle prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Judy Scott Judy Scott
Business owner
Very disappointed in this company I have not received my 30 Oz tumblers I ordered eight of them at the same time I ordered a case of 20 oz tumblers which were received I ordered at the same time my 30 Oz tumblers 2 weeks later still not here have not received a refund I am so upset I would not recommend this company at all... They have not been helpful or commutative to try to figure out this problem at all they have completely ignored me on this and I will not order from them again
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Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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