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VEVOR 6-Piece Torpedo Level, 78/48/32/24/16/10 Inch Box Levels Set, Bubble Vials Ruler for 45/90/180 Degree, Shock-Proof Aluminum Alloy Magnetic Leveler Tool, SAE/Metric Scale(Only 10-inch has magnet)

Customer Reviews for VEVOR 6-Piece Torpedo Level, 78/48/32/24/16/10 Inch Box Levels Set, Bubble Vials Ruler for 45/90/180 Degree, Shock-Proof Aluminum Alloy Magnetic Leveler Tool, SAE/Metric Scale(Only 10-inch has magnet)

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72 reviews
DAVID KELLERS DAVID KELLERS
Smashed on arrival
The shipment arrived with the levels and bag destroyed. I sent pictures and they offered me 20% off the order. I said no because they don't sell them individually. So they offered 40% off and so on. Finally after a week of back and forth I just took what I could get, even though it's basically a bag of trash. The levels are so lightweight that I would not ever believe they could ship them without damage of some type
1 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Dan Myers Dan Myers
Have not delivered product
Have not received my product and tried reaching out to no avail. Nw I am responding to your customer survey so here we are!
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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