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VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

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Customer Reviews

3 Out of 5
Based on 3967 reviews
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3967 Reviews
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David David
Buyer
Buyer 1 Buyer 1 Buyer 1 Buyer 1
I opened the box after almost a month and tried to start the saw. However, tried several times and watched the videos for operation and repair. I requested the support from my account. They asked me send some pictures and video, and ask me watched the video. No one call me to help. Then, I asked return/refund. No response!! I'm very loyal on VEVOR products. I bought lot of tools from them. But, it changes me this time. You abandon your customer.. cheap product and no service. Be careful.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Peter Leandro Peter Leandro
Owner
Owner 1 Owner 1
Would love to review the performance of this 62 cc 20 inch chain saw from Vevor , unfortunately, I can't , it's a no start . I can however review the assembly instructions which suck , I don't need them to assemble it I just wanted to see what they were going to say . 1 ) they never tell you to install felling dogs 2 ) the throttle lock didn't work , 3 ) the chain adjustment screw on THIS model is in the front right next to the bar NOT on the side as it is shown in the instructions ( there is a hole where the adjuster screw should be , but it is a sealed piece of plastic , all in all , you get what you pay for
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Justin Perry Justin Perry
Saw
Saw 1
Purchased this saw. Pull rope malfunctioned when attempting to start. After 1 week no one will help resolve issue. Do not recommend based on the service.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
José Borrero José Borrero
Mr
Mr 1
Only used once and stopped working while using it and never worked again. I tried everything even changing the gasoline whit no avail.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Amy Amy
Wife
TINY. This is so small. Don't plan to cut trees with it if you buy it.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
ARTHUR KYLE HOWELL ARTHUR KYLE HOWELL
Broke on delivery
The saw was in the box, and the kickback guard was broke already.And the box was in fine shape, so obviously they just threw a broken saw in a box.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Tyren Tyren
Owner
Strong motor, cheap everything else Cheap plastic case,
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Robert Dickey Robert Dickey
Buyer
When I first received the chainsaw, I was excited and impressed with the price, but after the second time of trying to use it, it will not start no matter what I do. I am a mechanic so I know how these things work and I still cannot get it to start not a very good purchase
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Hayfield Hayfield
…
The starting rope/cord stretches so much the saw cannot be started. I’ll either have to replace the new starting rope or return the saw.
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Caleb Caleb
Chainsaw doesn't run half the time
Started it one time and has yet to fire off since. After multiple times of trying to start it.
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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