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VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews

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Sergio T D Sergio T D
Mienten el la fecha de entrega
Me ha parecido una vergüenza que pido información sobre un envío que tenía que haber llegado en una fecha concreta comprometida está por ustedes y dos semanas después llega, y lo único que son capaces de responder es que está en camino, cosa que llevo viendo con desesperación, viendo como manejan las incidencias tendré esto presente en mis próximas compras, teniendo les a Vds. en último lugar, gracias por el desinterés con el que han tratado mi asunto, vergonzoso
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Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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David David
Chainsaw
I bought a chainsaw from vevor and it came in defected had a crack from factory. It seems like I’m getting the runaround to try to get my credit.
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Said Benmensour Said Benmensour
Homeowner
The chained saw is hard to put together and even harder to run. It is still in my garage not used even once. Every time I fight with it until I am all soaked in my sweat, leave it and hope for better chance to make it work next time.
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ash Ash
User
I have lots of chainsaws and at the price this was offered at thought I’d give it a try. In fact I bought two. The biggest problem with this saw is the pull starts assembly. It never felt right from the beginning. However, when it starts and runs, it rips. For occasional use it’s great but don’t expect a durable long lasting saw. After a few uses , the pull start on my first saw went bad and would not recoil so I now can’t start the saw. The second one I bought has not recieved much use but again you can tell the pull start is not well constructed. Too bad, because it would be a great value if the saw were reliable but I feel the pull start mechanism is substandard.
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Gabuzomeu Gabuzomeu
Minimaliste, pas fait pour durer
Tronçonneuse basique, bonne pour dépanner, mais pas pour un usage prolongé. Positif : Démarrage facile, bonne puissance, prix intéressant. Deux problèmes importants apparaissent cependant rapidement : le tendeur de chaîne est fragile, mal placé et malaisé à utiliser, et les écrous de fixation du cache-chaîne se desserrent facilement. On peut certes les remplacer par des écrous freinés, mais la chaîne se détend toujours trop facilement.
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Silence Silence
couik !!!
impossible de la faire démarrer. je suis déçu mais je vais contacter le service client pour mes 2 machines que je ne peux pas utiliser.
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Curtis Martin Curtis Martin
Broke the 3rd tank of gas. Vevor refused to help.
Bought it to cut up a tree. 1st day I used it, it was a beast. It ripped the tree apart. 3rd tank of fuel it froze up. Vevor said since I bought it on an FB ad that I had to contact the vendor. Vendor was unreachable and site would only direct me back to Vevor Customer Service. Vevor would only tell me it was a 3rd party sale, they had no record of sale, and they couldn't help me. Turns out that the threaded stud that holds the air cleaner on had vibrated out and been sucked into the motor. Shop said they straitened out the problem, but can't get it started again. I bought a 58cc to replace it and the 3rd time I try to start the new saw... It won't start. WTF Vevor? I gapped the plug, gapped the magneto and NOTHING! Now I try to return it and can't find a order # because it's not listed on the order. All I can find is the tracking #. I'm so pissed! I query the Vevor AI and it tells me exactly where to find the order #, but it's not there!!! I think I'm done with Vevor.
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Tim Tim
Owner
The chainsaw was difficult to get started. Once started it ran for 20 minutes then would not start again. No primer button on this chainsaw.
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Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Jeff Wolf Jeff Wolf
Mr
I don't think this is supposed to happen when you start your chainsaw up. No smoke comes out of the muffler but it sure as hell comes out of the sprocket area when you give it gas. And they sent a saying that was about 4 in too long with it that took forever to get remedied. But now I think the warranty time is up as it was brought a while ago. My First Vevor tool failure.
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chris Chris
Construction
The product feels cheaply made and after using it twice in three weeks it doesn’t want to start and bogs down when I squeeze the throttle
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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