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VEVOR Pergola Kit, 4x4 Inch Pointed-Roof Pergola Brackets for 3.5x3.5 In Lumbers in Actual Size, 3-Way / 4-Way Gazebo Bracket with Post Bases & Ridge Brackets for Outdoor Pergolas Gazebo Shed, 14 Pcs

Customer Reviews for VEVOR Pergola Kit, 4x4 Inch Pointed-Roof Pergola Brackets for 3.5x3.5 In Lumbers in Actual Size, 3-Way / 4-Way Gazebo Bracket with Post Bases & Ridge Brackets for Outdoor Pergolas Gazebo Shed, 14 Pcs

92x92 mm Peaked Pergola 14 Pcs

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IULIAN IULIAN
recenzie
92x92 mm Oblique Tee 6 Pcs
material subtire apar pete de rugina la sudura
2 people found this helpful
Customer Service Reply: Am creat un tichet pentru a vă contacta în legătură cu această problemă. Echipa noastră de asistență clienți vă va contacta prin e-mail și vă va oferi actualizări până când problema va fi rezolvată. Vă rugăm să verificați prompt căsuța poștală pentru mesajele noastre.
IULIAN IULIAN
recenzie
92x92 mm Oblique Four-Way 3 Pcs
ideia foarte buna dar material subtire iar pe la sudura apar pete de rugina
0 people found this helpful
Customer Service Reply: Am creat un tichet pentru a vă contacta în legătură cu această problemă. Echipa noastră de asistență clienți vă va contacta prin e-mail și vă va oferi actualizări până când problema va fi rezolvată. Vă rugăm să verificați prompt căsuța poștală pentru mesajele noastre.
Michael R Michael R
Cheaply made
92x92 mm Sloping Roof Pergola 8 Pcs
Cheaply made 1
Absolute garbage. See picture below. The slightest weight added and the welds break and the “steal” bends. Horrible product and customer service is junk, won’t return because I’m past the return period. I order in June 25th.
7 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ingemar Ingemar
Pergola lit
92x92 mm Sloping Roof Pergola 8 Pcs
Got to left parts, impossible to build a pergola.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Perer Perer
Poor instruction
92x92 mm Peaked Pergola 14 Pcs
Had to assemble , 4x4 fit to pergola wa difficult has to shave wood to make it fit
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Pietro Pietro
Les vise livré en doré et pas en noir
Les vise livré en doré et pas en noir 3
Le produit en lui même ça va rapport/prix, qualité moyenne, gros défaut les vises avec tête boulon de 5mm sont livré doré alors que sur d’autre site où j’ai commandé elle sont livrés en noir, j’ai dus acheter 400 caches noir en plastique !!!
2 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut engendrer. Nous souhaitons résoudre ce problème rapidement ! N'hésitez pas à contacter notre chat en direct ou notre service client par e-mail pour obtenir de l'aide !
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Chris Chris
Mr
92x92 mm Oblique Four-Way 3 Pcs
Work wonderful, but read the fine print on what partsv you get, can be rather confusing. Only 3 pieces come with the ones i ordered
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Technorocker Technorocker
Mr
92x92 mm Peaked Pergola 14 Pcs
The brackets were in good condition. the screws that come with the kit arent very goord structural screws and I ended up using 3" deck screws instead which had much more bite. I had ordered the pergola kits along with another pergola kit thinking I could build an extended pergola, but upon opening the boxes once they arrived to build the product I learned after the fact that the pergola kit and the other pergola kit both use different pitch angles for the upper rafter wood. So I had to fabricate the additional brackets to use the matching angle pitch that the main pergola kits comes with. Also the pergola kits top brackets dont match they arent a mirror of itself its a clone which means the cradle for the 4x4 across the top dont align properly. I have to also fabricate a fix which involved using a cutting wheel to cut the bracket iff and had to reweld it onto the main top rafter bracket
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Yvon Imbeault Yvon Imbeault
M
92x92 mm Oblique Tee 6 Pcs
J ai envoyer une réclamation et toujours pas de reponse
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Kerry Kerry
Retired
92x92 mm Peaked Pergola 14 Pcs
Junk the wind bent the brackets last week
2 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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