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VEVOR 4-Tier Tool Cart with Wheels, 350 lbs Load Capacity, Rolling Work Cart with Drawer & Pegboard, Mechanic Tool Storage Organizer with Locking System for Garage, Warehouse and Repair Shop, Black

Customer Reviews for VEVOR 4-Tier Tool Cart with Wheels, 350 lbs Load Capacity, Rolling Work Cart with Drawer & Pegboard, Mechanic Tool Storage Organizer with Locking System for Garage, Warehouse and Repair Shop, Black

4 Tiers

Customer Reviews

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Garza Garza
Technician
4 Tiers
Kind of flimsy.
0 people found this helpful
JD Gamma JD Gamma
Sturdy
4 Tiers
The cart is as advertised “sturdy”, however bolts at the bottom protrude and stick out also the screws tend to get easily damaged. Lastly instructions don’t tell you all.
0 people found this helpful
Ty's Garage Ty's Garage
Cheaply made
4 Tiers
Drawer has a lock but lock doesn't work because no slot for it to lock in... fairly cheaply made but what did expect for the price is guess.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Steve Steve
sent me defective cart, support is refusing to help.
4 Tiers
sent me defective cart, support is refusing to help. 1 sent me defective cart, support is refusing to help. 1
If it was possible to assemble it fully, it would have got a good rating, hell if support even tried to fix the issue I would have gave it a better rating. the rails for the drawer are too far apart once they're bolted onto the sides of the cart, also the peg boards for either side cant be bolted on because the bolt holes don't line up. the instructions and support both tried telling me to assemble it loosely then fully tighten it. which i tried, but even without fully tightening the bolts, it's impossible to line up the holes because they evidently weren't drilled in the right places. I tried explaining all this too support and they didn't offer to fix the issue. So the cart I ended up with just has the trays but the pegboard and the drawer are missing. That being said this is by far the worst experience I've had buying something from Vevor and I don't think I'm going to be buying anything from them ever again considering the way support handled the issue. The kicker is that the only photos I was able to send too support are the ones I'm attaching to this review, I tried sending a video to show the issue better but their site doesn't allow big files, some of the pictures I tried sending exceeded their MB limit let alone a video, so they don't even enable you too show them the issue properly before refusing to help at all, what a garbage company, that's the last time.
12 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
tere tere
que no me envian la factura fiscal
4 Tiers
Me urge la fsctura y hasta el dia de hoy no e recibido nada me urge por favor
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Maria Børsting Maria Børsting
Mrs
4 Tiers
The metal was bend several places and we had to straighten it.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kå*** Kå***
Poor quality
4 Tiers
Poor quality. Disapointed.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
JPCC JPCC
un peu déçu
4 Tiers
Il n'y a que 2 roues pivotantes et 2 roues fixes....c'est moins pratique car mon local exigu. En plus sur une photo et dans le texte il est spécifié 4 roues pivotantes. Je pense que 160 kg est un peu exagéré (oui 100kg max).
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Dwight Rutledge Dwight Rutledge
Owner
4 Tiers
It was 85.00 dollars should have been 35.00 dollars warped and so flemsy I’m scared to put my tools on it !!! I tried to show video or pictures but this vevor won’t down load it . 85.00 is to much , don’t think it’s a good deal
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Alexxx Alexxx
Ok tool cart
4 Tiers
It's an ok tool cart. Nothing spectacular. I'll be honest, I had a hard time assembling. The peg board doesn't fit snuggly so I had to grind it to fit. hard to push as wheels are going all over the place. I'd be happy if this is still in one piece after a year.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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